Senior MSP IT Technician: Advanced Network & Systems

TeamLogic IT, Inc.; La Grange (IL); Hybrid; USD 75,000 - 95,000; Full time

Benefits offered by this job

Bonus based on performance

Flexible schedule

Paid time off

Parental leave

Training & development

Job summary

TeamLogic IT, Inc. is looking for a highly skilled Managed IT Services Level 3 Technician to provide top-tier IT support to small to medium-sized businesses. Candidates should have extensive technical knowledge and excellent problem-solving abilities.

The role requires responsibilities such as providing advanced technical support, managing networks, performing system administration, and leading IT projects. A Bachelor's degree in IT and 5+ years of experience in IT support are preferred.

Qualifications

• Minimum of 5 years in IT support with 2 years as Level 3 technician.
• Proficient in Windows and Linux server environments.
• Strong knowledge of networking protocols and cybersecurity.

Responsibilities

• Provide advanced technical support for various IT systems.
• Design and manage robust network solutions for clients.
• Maintain detailed documentation for client environments.

Skills

Technical support expertise

Network management

System administration

Client interaction

Project management

Problem-solving

Documentation skills

Compliance awareness

Education

Bachelor's degree in IT or related field

Tools

NinjaRMM

SolarWinds

Hudu

Job description

TeamLogic IT, Inc. is looking for a highly skilled Managed IT Services Level 3 Technician to provide top-tier IT support to small to medium-sized businesses. Candidates should have extensive technical knowledge and excellent problem-solving abilities.

The role requires responsibilities such as providing advanced technical support, managing networks, performing system administration, and leading IT projects. A Bachelor's degree in IT and 5+ years of experience in IT support are preferred.