Senior MSP Technician — Remote & Network Lead

TeamLogic IT, Inc.; Edina (MN); On-site; USD 75,000 - 85,000; Full time

Benefits offered by this job

Competitive salary

Performance-based bonuses

Generous paid time off

Professional development reimbursement

Flexible working hours

Job summary

A Managed IT Services provider in Edina seeks a Level 3 Technician specializing in IT support for SMBs. Ideal candidates will have 5+ years of IT experience, strong technical skills, and an aptitude for client management. Responsibilities include advanced technical support, network management, and leading IT projects. This role offers competitive compensation starting at $75,000–$85,000 per year with opportunities for growth based on performance and leadership in client environments.

Qualifications

• 5+ years in IT support with 2 years as a Level 3 technician.
• Experience with network protocols, firewalls, VPNs, and cybersecurity.
• Ability to work in a fast-paced and evolving technology environment.

Responsibilities

• Provide advanced technical support for servers, networks, and software.
• Design, implement, and manage network solutions for clients.
• Lead IT projects such as system migrations and network installations.

Skills

Technical problem-solving

Client relationship management

Network security

Project management

Education

Bachelor's degree in IT or Computer Science

Tools

VMware

Azure

SolarWinds

Job description

A Managed IT Services provider in Edina seeks a Level 3 Technician specializing in IT support for SMBs. Ideal candidates will have 5+ years of IT experience, strong technical skills, and an aptitude for client management. Responsibilities include advanced technical support, network management, and leading IT projects. This role offers competitive compensation starting at $75,000–$85,000 per year with opportunities for growth based on performance and leadership in client environments.