Senior MSP IT Technician — Advanced Support & Networking

TeamLogic, Inc.

West Palm Beach (FL)

Hybrid

USD 75,000 - 95,000

Full time

14 days+

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Benefits offered by this job

Bonus based on performance
Competitive salary
Health insurance
Training & development

Job summary

TeamLogic, Inc. is looking for a Managed IT Services (MSP) Level 3 Technician who specializes in providing top-tier IT support to small to medium-sized businesses. The successful candidate will have extensive technical knowledge and a passion for delivering excellent customer service.

This role involves responsibilities such as providing advanced technical support, managing network solutions, and leading IT projects. Candidates should have 5+ years in IT support, including 2 years in a senior role and strong communication skills.

Qualifications

  • Minimum of 5 years in IT support, including 2 years as a Level 3 technician.
  • Proficiency in Windows and Linux server environments.
  • Experience with Remote Monitoring and Management (RMM) tools.

Responsibilities

  • Provide advanced technical support for IT systems.
  • Design and manage network solutions.
  • Conduct training sessions for junior technicians.
  • Lead IT projects including system migrations.

Skills

Technical Support
Networking and Security
Problem-Solving
Communication
Customer Service

Education

Bachelor's degree in IT or Computer Science
Certifications: CompTIA Network+, Security+, Microsoft Azure Administrator, CCNA

Tools

NinjaRMM
SolarWinds
VMware
Hyper-V
Azure
AWS

Job description

TeamLogic, Inc. is looking for a Managed IT Services (MSP) Level 3 Technician who specializes in providing top-tier IT support to small to medium-sized businesses. The successful candidate will have extensive technical knowledge and a passion for delivering excellent customer service.

This role involves responsibilities such as providing advanced technical support, managing network solutions, and leading IT projects. Candidates should have 5+ years in IT support, including 2 years in a senior role and strong communication skills.

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