Senior MSP IT Technician: Advanced Network & Systems

TeamLogic IT, La Grange, IL; La Grange (IL); Hybrid; USD 70,000 - 90,000; Full time

Benefits offered by this job

Competitive salary

Flexible schedule

Paid time off

Professional development opportunities

Job summary

TeamLogic IT in La Grange, IL is in search of a Managed IT Services Level 3 Technician. In this role, you will provide advanced IT support to Small to Medium-sized businesses, focusing on delivering exceptional customer service and technical support.

The ideal candidate should have at least 5 years of IT experience, including 2 years in a senior role, with strong proficiency in Windows and Linux environments, excellent problem-solving skills, and a passion for technology.

Qualifications

• Minimum of 5 years in IT support, including 2 years in a Level 3 or senior technician role.
• Experience with MSP preferred.
• Certifications like CompTIA Network+, Security+, or CCNA are a plus.

Responsibilities

• Provide advanced technical support for IT systems, troubleshooting complex issues.
• Design, implement, and manage robust network solutions for clients.
• Lead and manage IT projects, ensuring successful project delivery.
• Maintain relationships with clients by providing professional support.

Skills

Technical expertise in Windows and Linux environments

Networking protocols & cybersecurity best practices

Proficiency with RMM tools like NinjaRMM

Excellent communication & customer service skills

Problem-solving & project management

Education

Bachelor's degree in IT, Computer Science, or related field

Tools

VMware

Azure

SolarWinds

Job description

TeamLogic IT in La Grange, IL is in search of a Managed IT Services Level 3 Technician. In this role, you will provide advanced IT support to Small to Medium-sized businesses, focusing on delivering exceptional customer service and technical support.

The ideal candidate should have at least 5 years of IT experience, including 2 years in a senior role, with strong proficiency in Windows and Linux environments, excellent problem-solving skills, and a passion for technology.