Senior MSP Technician — Network, Cloud & Project Leadership

TeamLogic IT; Los Angeles (CA); Hybrid; USD 80,000 - 100,000; Full time

Benefits offered by this job

401(k) matching

Performance bonuses

Comprehensive health insurance

Flexible working hours

Professional development opportunities

Job summary

TeamLogic IT in Los Angeles is looking for a highly skilled Managed IT Services Level 3 Technician. You will provide top-tier IT support to SMBs, requiring extensive technical knowledge and a commitment to excellent customer service.

The ideal candidate has over 5 years of experience, strong skills in server environments, networking, and the ability to handle complex technical challenges. This role offers both onsite and remote work options, with flexibility in working hours.

Qualifications

• Minimum of 5 years in IT support, including 2 years in a Level 3 role.
• Strong knowledge of cybersecurity best practices and networking.
• Proficiency in documentation tools and structured IT processes.

Responsibilities

• Provide advanced technical support for various IT systems.
• Design and manage robust network solutions for clients.
• Lead and manage IT projects, ensuring successful delivery.

Skills

Windows and Linux server environments

Networking protocols and firewalls

Problem-solving

Excellent communication skills

Customer service

Education

Bachelor's degree in IT or Computer Science

CompTIA Network+ or Security+

Microsoft Azure Administrator

CCNA

Tools

VMware

Azure

AWS

NinjaRMM

ServiceNow

Job description

TeamLogic IT in Los Angeles is looking for a highly skilled Managed IT Services Level 3 Technician. You will provide top-tier IT support to SMBs, requiring extensive technical knowledge and a commitment to excellent customer service.

The ideal candidate has over 5 years of experience, strong skills in server environments, networking, and the ability to handle complex technical challenges. This role offers both onsite and remote work options, with flexibility in working hours.