Senior MSP Technician: Advanced IT Support & Projects

TeamLogic IT; Town of Florida (NY); Hybrid; USD 70,000 - 90,000; Full time

Benefits offered by this job

Competitive salary and performance-based bonuses

Comprehensive health, dental, and vision insurance

Retirement savings plan with employer matching

Generous paid time off and holiday schedule

Professional development opportunities

Job summary

TeamLogic IT in New York seeks a Managed IT Services Level 3 Technician to provide top-tier IT support for Small to Medium-sized businesses. This role requires a strong technical background and a passion for delivering exceptional service.

The ideal candidate will manage network solutions, perform system administration, and lead IT projects while ensuring compliance and security. Join a supportive team where your contributions will matter and opportunities for growth are abundant.

Qualifications

• Minimum of 5 years in IT support, including 2 years in a Level 3 role.
• MSP experience preferred, with relevant certifications as a plus.
• Strong knowledge of cybersecurity best practices.

Responsibilities

• Provide advanced technical support for IT systems.
• Design and manage robust network solutions.
• Lead and manage IT projects, ensuring successful delivery.

Skills

Windows and Linux server environments

Networking protocols

Virtualization technologies

Problem-solving

Customer service

Education

Bachelor's degree in IT or related field

Tools

NinjaRMM

SolarWinds

Hudu

Job description

TeamLogic IT in New York seeks a Managed IT Services Level 3 Technician to provide top-tier IT support for Small to Medium-sized businesses. This role requires a strong technical background and a passion for delivering exceptional service.

The ideal candidate will manage network solutions, perform system administration, and lead IT projects while ensuring compliance and security. Join a supportive team where your contributions will matter and opportunities for growth are abundant.