Senior Manager, Sales Enablement & Projects

Verizon; Basking Ridge (NJ); Híbrido; USD 105 000 - 200 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Hybrid work model

Resumo da oferta

Verizon is seeking a leader to design, build, and implement a comprehensive sales enablement program that spans tools, processes, and trainings. You will partner with Sales Leadership to identify knowledge gaps and roll out targeted programs, while collaborating with Product teams to drive launches that enhance revenue generation and customer experience.

The role requires guiding cross-functional teams to institutionalize best practices, deliver timely reports, and optimize cost, quality, speed,

Qualificações

• Bachelor's degree or 4+ years of work experience.
• Six+ years of relevant experience.
• Experience in call center operations.
• Experience in sales, sales operations or marketing.
• Willingness to work flexible shifts, evenings, weekends or holidays.

Responsabilidades

• Designing, building and implementing a comprehensive sales enablement program (tools, processes, programs and accreditations).
• Partnering with Sales Leadership to identify knowledge gaps and roll out targeted programs.
• Collaborating with Product Management and Product Marketing to develop and launch sales enablement programs.
• Crafting and running sales enablement tools/materials to support the sales force.

Conhecimentos

Sales operations experience

Call center operations

Marketing experience

Flexible shifts

Cross-functional leadership

Formação académica

Bachelor's degree or 4+ years of work experience

Ferramentas

Microsoft Dynamics

Cisco ICM Scripting

IVR routing

PET Dialer

SQL queries

Descrição da oferta de emprego

Verizon is seeking a leader to design, build, and implement a comprehensive sales enablement program that spans tools, processes, and trainings. You will partner with Sales Leadership to identify knowledge gaps and roll out targeted programs, while collaborating with Product teams to drive launches that enhance revenue generation and customer experience.

The role requires guiding cross-functional teams to institutionalize best practices, deliver timely reports, and optimize cost, quality, speed,