Senior Manager, Sales Enablement & Growth

Verizon; Irving (TX); Hybrid; USD 105,000 - 200,000; Full time

Benefits offered by this job

401(k) matching

Paid vacation up to 15 days

Tuition assistance

Holiday pay

Parental leave

Job summary

Verizon is seeking a seasoned Sales Enablement Lead in a hybrid role based in Irving, TX. You will design and run a comprehensive program to boost sales capability, partner with Sales, Product, and Marketing, and deliver data-driven insights to drive revenue and customer experience.

You’ll manage cross-functional initiatives, tailor training, and ensure readiness across the field while navigating a dynamic, rapidly changing environment.

Qualifications

• Bachelor's degree or four or more years of work experience.
• Six or more years of relevant experience required, demonstrated through one or a combination of work and/or military experience, or specialized training.
• Experience in call center operations.
• Experience in sales, sales operations, business development or marketing.
• Willingness to work flexible shifts, evenings, weekends or holidays, at times.

Responsibilities

• Designing, building and implementing a comprehensive sales enablement program (to include tools, processes, programs and accreditations).
• Partnering with Sales Leadership to identify knowledge and skills gaps across the company, conduct ongoing needs assessments and roll out targeted programs.
• Collaborating with Product Management and Product Marketing teams to develop and launch sales enablement programs.
• Identifying standard methodologies for rapid dissemination across the field.
• Crafting and running sales enablement tools/materials that support the sales force in their revenue generating efforts.
• Deep knowledge and understanding of the sales organization, the company's value proposition and our channels of distribution.
• Ensuring skills, knowledge and sales readiness of sales organization.
• Delivering accurate, detailed, timely and user-friendly ongoing reports.
• Reviewing performance and making adjustments for continuous improvement-in both cost-effectiveness, quality, speed, and customer satisfaction.

Skills

6+ years of experience

Call center operations

Sales operations or marketing

Flex shifts

Education

Bachelor's degree or 4+ years experience

Master's degree

Tools

Microsoft Dynamics

Cisco ICM Scripting

Call Routing IVR

PET Dialer

SQL/SSMS/Teradata/GCP

Job description

Verizon is seeking a seasoned Sales Enablement Lead in a hybrid role based in Irving, TX. You will design and run a comprehensive program to boost sales capability, partner with Sales, Product, and Marketing, and deliver data-driven insights to drive revenue and customer experience.

You’ll manage cross-functional initiatives, tailor training, and ensure readiness across the field while navigating a dynamic, rapidly changing environment.