Senior Sales Enablement & Strategy Leader

Verizon; Ashburn (VA); Hybrid; USD 105,000 - 200,000; Full time

Job summary

Verizon is seeking a sales enablement leader in a hybrid role focused on increasing revenue and improving customer experience. You will link development and execution across multiple projects, delivering tools and data to guide strategic decisions.

The position requires 6+ years in sales or related fields, call center experience, and the ability to design, implement, and measure effective enablement programs with timely reporting.

Qualifications

• Bachelor's degree or four or more years of work experience.
• Six or more years of relevant experience required, demonstrated through work experience, military experience, or specialized training.
• Experience in call center operations.
• Experience in sales, sales operations or marketing.
• Willingness to work flexible shifts, evenings, weekends or holidays.

Responsibilities

• Design and implement a comprehensive sales enablement program including tools, processes, programs and accreditations.
• Partner with Sales Leadership to identify knowledge and skills gaps and roll out targeted programs.
• Collaborate with Product Management and Product Marketing to develop and launch sales enablement programs.
• Identify standard methodologies for rapid dissemination across the field.
• Craft and run sales enablement tools and materials that support revenue generation.
• Deep knowledge of the sales organization, value proposition and distribution channels.
• Ensure skills, knowledge and sales readiness of the sales organization.
• Deliver accurate, detailed, timely and user-friendly ongoing reports.
• Review performance and drive continuous improvements in cost, quality, speed and customer satisfaction.

Skills

Call center operations

Sales operations

Marketing

Flexible shifts

Education

Bachelor's degree or four or more years of work experience

Master's degree

Tools

Microsoft Dynamics

Cisco ICM Scripting

Call Routing IVR

PET Dialer

SQL/SSMS/Teradata/GCP

Job description

Verizon is seeking a sales enablement leader in a hybrid role focused on increasing revenue and improving customer experience. You will link development and execution across multiple projects, delivering tools and data to guide strategic decisions.

The position requires 6+ years in sales or related fields, call center experience, and the ability to design, implement, and measure effective enablement programs with timely reporting.