Senior Manager, Sales Enablement & Projects

Verizon; Florida; Hybrid; USD 105,000 - 200,000; Full time

Job summary

Verizon is hiring for a hybrid Sales Enablement leader to drive an evolving program across sales, product management, and marketing. You will deliver tools, processes, and accreditations, while partnering with leadership to close knowledge gaps and accelerate revenue growth.

The role requires deep sales org knowledge, ability to scale enablement, and experience delivering measurable improvements in cost, quality, speed, and customer satisfaction.

Qualifications

• Bachelor's degree or four or more years of work experience.
• Six or more years of relevant experience required, demonstrated through one or a combination of work and/or military experience, or specialized training.
• Experience in call center operations.
• Experience in sales, sales operations or marketing.
• Willingness to work flexible shifts, evenings, weekends or holidays, at times.

Responsibilities

• Designing, building and implementing a comprehensive sales enablement program (to include tools, processes, programs and accreditations).
• Partnering with Sales Leadership to identify knowledge and skills gaps across the company, conduct ongoing needs assessments and roll out targeted programs.
• Collaborating with Product Management and Product Marketing teams to develop and launch sales enablement programs.
• Identifying standard methodologies for rapid dissemination across the field.
• Crafting and running sales enablement tools/materials that support the sales force in their revenue generating efforts.
• Deep knowledge and understanding of the sales organization, the company's value proposition and our channels of distribution.
• Ensuring skills, knowledge and sales readiness of sales organization.
• Delivering accurate, detailed, timely and user-friendly ongoing reports.
• Reviewing performance and making adjustments for continuous improvement-in both cost-effectiveness, quality, speed, and customer satisfaction.

Skills

Call center operations

Sales operations

Marketing

Flexibility

Enterprise sales

Education

Bachelor's degree

Four+ years of work experience

Tools

Microsoft Dynamics

Cisco ICM Scripting

Call Routing IVR

SQL

Job description

Verizon is hiring for a hybrid Sales Enablement leader to drive an evolving program across sales, product management, and marketing. You will deliver tools, processes, and accreditations, while partnering with leadership to close knowledge gaps and accelerate revenue growth.

The role requires deep sales org knowledge, ability to scale enablement, and experience delivering measurable improvements in cost, quality, speed, and customer satisfaction.