Senior Living Front Desk Specialist

Cogir USA; Rocklin (CA); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Competitive wages

Early paycheck

Health insurance

Vacation and leave

401K with company match

Free meals at work

Employee assistance program

Referral program

Job summary

Cogir USA is seeking a friendly Concierge for a Rocklin, CA senior living community. You will serve as the first contact for residents, families, visitors, and staff, providing warm, courteous service and coordinating resident services.

Your role supports a welcoming environment and smooth front desk operations. Responsibilities include greeting guests, assisting with transportation and activities, and handling inquiries while maintaining confidentiality and professionalism.

Qualifications

• 6–12 months of customer service or front desk experience in a hotel, retirement community, or office setting.
• Proficiency with Word, Excel, and Outlook.
• Excellent communication and multi-tasking abilities.

Responsibilities

• Answer a multi-line telephone, directing calls and inquiries as needed.
• Greet all families, residents, guests, and vendors with a smile.
• Maintain outside visitor logs and monitor access to the community.
• Assist residents with scheduling transportation, activities, or appointments.
• Support management with administrative tasks, such as data entry, scheduling, or light clerical work.
• Order office supplies.
• Address resident concerns or questions and escalate issues to management when necessary.
• Complete work order requests.

Skills

Customer service

Front desk

Multitasking

Communication skills

Hospitality experience

Education

High School Diploma or equivalent

Tools

Word

Excel

Outlook

Job description

Cogir USA is seeking a friendly Concierge for a Rocklin, CA senior living community. You will serve as the first contact for residents, families, visitors, and staff, providing warm, courteous service and coordinating resident services.

Your role supports a welcoming environment and smooth front desk operations. Responsibilities include greeting guests, assisting with transportation and activities, and handling inquiries while maintaining confidentiality and professionalism.