Senior Living Concierge | Front Desk & Resident Services

Cogir USA; California; Sur place; USD 21 000 - 30 000; Plein temps

Avantages offerts par ce poste

Health insurance

Dental insurance

Vision insurance

Life insurance

Paid time off

401K with company match

Free meals at work

Résumé du poste

Cogir Senior Living is seeking a friendly Concierge to serve as the first point of contact for residents, families, visitors, and guests. You will provide front desk coverage and exceptional customer service, helping create a welcoming and supportive environment within our senior living community.

You will coordinate resident services, assist with transportation and activities, and support management with administrative tasks.

Qualifications

• High School Diploma or equivalent.
• 6–12 months of customer service/front desk experience preferred.
• Proficiency with Word, Excel and Outlook.

Responsabilités

• Answer multi-line telephone lines and direct calls as needed.
• Greet residents, families, visitors, and vendors in a welcoming manner.
• Maintain visitor logs and monitor access to the community.
• Assist residents with scheduling transportation, activities, or appointments.
• Support management with administrative tasks and data entry.
• Order office supplies and handle light clerical work.
• Address resident concerns and escalate as needed.
• Complete work order requests.

Connaissances

Customer service

Front desk

Communication

Team player

Formation

High School Diploma

Outils

Word

Excel

Outlook

Description du poste

Cogir Senior Living is seeking a friendly Concierge to serve as the first point of contact for residents, families, visitors, and guests. You will provide front desk coverage and exceptional customer service, helping create a welcoming and supportive environment within our senior living community.

You will coordinate resident services, assist with transportation and activities, and support management with administrative tasks.