Senior Living Concierge - Front Desk & Resident Support

Cogir-Senior-Living-2; Burlington (WA); Vor Ort; USD 38.000 - 46.000; Vollzeit

Benefits dieser Stelle

Health, Dental, Vision, and Life Ins.

Paid Vacation, Holidays, and Sick

401K with company match

Free meals at work

Early access to paycheck

Zusammenfassung

Cogir Senior Living is seeking a Concierge to serve as the first point of contact for residents, families, visitors, and guests within a senior living community. The role focuses on providing exceptional customer service, coordinating resident services, and maintaining efficient front desk operations to create a welcoming, supportive environment.

You will answer calls, greet visitors, help schedule transportation and activities, assist with administrative tasks, and liaise with management to

Qualifikationen

• High School Diploma or equivalent.
• 6–12 months of customer service/front desk experience in a hotel, retirement community, or office setting.
• Proficient with Word, Excel, and Outlook.

Aufgaben

• Answer a multi-line telephone, directing calls and inquiries as needed.
• Greet all families, residents, guests, and vendors with a smile.
• Maintain outside visitor logs and monitor access to the community.
• Assist residents with scheduling transportation, activities, or appointments.
• Support management with administrative tasks, such as data entry, scheduling, or light clerical work.
• Order office supplies.
• Address resident concerns or questions and elevate issues to management when necessary.
• Complete work order requests.

Kenntnisse

Customer service

Front desk

Communication skills

Multitasking

Organized

Confidentiality

Ausbildung

High School Diploma

Tools

Word

Excel

Outlook

Jobbeschreibung

Cogir Senior Living is seeking a Concierge to serve as the first point of contact for residents, families, visitors, and guests within a senior living community. The role focuses on providing exceptional customer service, coordinating resident services, and maintaining efficient front desk operations to create a welcoming, supportive environment.

You will answer calls, greet visitors, help schedule transportation and activities, assist with administrative tasks, and liaise with management to