Senior Living Concierge & Front Desk Specialist

Cogir USA; Salem (OR); Presencial; USD 21.000 - 28.000; Tempo integral

Benefícios oferecidos por esta vaga

Free meals at work

Training and growth opportunities

Early access to paycheck

Employee Referral Program

Resumo da vaga

Cogir Senior Living is seeking a friendly Concierge to serve as the first point of contact for residents, families, visitors, and guests at the front desk. The role emphasizes warm, helpful service and creating a welcoming, supportive environment within the community.

The Concierge will handle inquiries, coordinate resident services, and maintain efficient front desk operations while delivering exceptional customer experience to residents and visitors alike.

Qualificações

• High school diploma or equivalent.
• 6–12 months of front desk or customer service experience in a hotel, retirement community, or office setting.
• Proficiency with Word, Excel, and Outlook.

Responsabilidades

• Answer a multi-line telephone, directing calls and inquiries as needed.
• Greet all families, residents, guests, and vendors with a smile.
• Maintain outside visitor logs and monitor access to the community.
• Assist residents with scheduling transportation, activities, or appointments.
• Support management with administrative tasks, such as data entry, scheduling, or light clerical work.
• Order office supplies.
• Address resident concerns or questions and elevate issues to management when necessary.
• Complete work order requests.

Conhecimentos

Customer service

Front desk

Communication skills

Multitasking

Organizational skills

Discretion/Confidentiality

Formação

High School Diploma or equivalent

Ferramentas

Word

Excel

Outlook

Descrição da vaga

Cogir Senior Living is seeking a friendly Concierge to serve as the first point of contact for residents, families, visitors, and guests at the front desk. The role emphasizes warm, helpful service and creating a welcoming, supportive environment within the community.

The Concierge will handle inquiries, coordinate resident services, and maintain efficient front desk operations while delivering exceptional customer experience to residents and visitors alike.