Senior IT Support SaaS Account Executive — Remote

GoTo Meeting; United States; Remote; USD 101,000 - 136,000; Full time

Benefits offered by this job

Health benefits

Paid time off

Tuition reimbursement

Wellness program

ERGs

Job summary

GoTo is seeking a Senior Account Executive for IT Support Products to drive new business and grow existing accounts in a remote US territory. You’ll own a quota, prospect, and close deals with a cross-functional team.

The role emphasizes collaboration with Sales Engineering, PMs, and legal teams, travel for on-sites and partner events, and a data-driven, Salesforce-driven approach to forecasting and pipeline management.

Qualifications

• 3+ years of sales experience, ideally in B2B SaaS.
• Proven ability to prospect and uncover customer needs through consultative discovery.
• Self-motivated, with clear, proactive communication across internal teams and a consistent, timely follow-up cadence with customers.
• Comfortable using Salesforce and working closely with BDR, Sales Engineering, and project management teams.
• Ability to travel occasionally for customer on-sites and 1–2 partner, product, or marketing events per quarter.

Responsibilities

• Territory ownership: Take over an assigned territory, including existing customers and in-progress opportunities, and manage it toward quota.
• Expansion and renewals: Grow existing accounts through upsells and upgrades, and protect revenue by partnering with the Renewals team, especially on at-risk renewals.
• New business: Build net-new pipeline with your dedicated BDR through weekly strategy sessions and a steady outbound prospecting rhythm.
• Collaboration: Bring the right people into every deal: Sales Engineering, project managers for proofs of concept, product, legal and contracts, and Regional Partner Managers.
• Partner selling: Work with value-added resellers and strategic partners to source and close business.
• Sales discipline: Plan your week with intent, qualify (and disqualify) quickly, forecast accurately, and keep Salesforce current.

Skills

Sales experience

Consultative discovery

Self-motivated

Salesforce

Travel

Job description

GoTo is seeking a Senior Account Executive for IT Support Products to drive new business and grow existing accounts in a remote US territory. You’ll own a quota, prospect, and close deals with a cross-functional team.

The role emphasizes collaboration with Sales Engineering, PMs, and legal teams, travel for on-sites and partner events, and a data-driven, Salesforce-driven approach to forecasting and pipeline management.