Senior IT Support SaaS Sales Executive — Remote

GoTo; Cheyenne (WY); Remote; USD 101,000 - 136,000; Full time

Benefits offered by this job

Health benefits

Generous PTO and holidays

Tuition reimbursement

Wellness program

ERGs and charitable matching

Job summary

GoTo is seeking a Senior Account Executive, IT Support Products (SaaS) to own a US remote territory, drive existing account expansion, and build net-new pipeline with a dedicated BDR. You will coordinate with Sales Engineering, product and legal teams to close deals and manage renewals.

The role demands a 3+ year proven SaaS sales background, consultative discovery skills, and proactive cross-team communication. Travel to customer sites and select partner events is expected on occasion.

Qualifications

• 3+ years of sales experience in B2B SaaS.
• Proven ability to prospect and uncover customer needs.
• Self-motivated, with clear, proactive communication across internal teams and a consistent, timely follow-up cadence.
• Comfortable using Salesforce and working closely with BDR, Sales Engineering, and project management teams.
• Ability to travel occasionally for customer on-sites and 1–2 partner, product, or marketing events per quarter.

Responsibilities

• Territory ownership: Take over an assigned territory, including existing customers and in-progress opportunities, and manage it toward quota.
• Expansion and renewals: Grow existing accounts through upsells and upgrades, and protect revenue by partnering with the Renewals team, especially on at-risk renewals.
• New business: Build net-new pipeline with your dedicated BDR through weekly strategy sessions and a steady outbound prospecting rhythm.
• Collaboration: Bring the right people into every deal: Sales Engineering, project managers for proofs of concept, product, legal and contracts, and Regional Partner Managers.
• Partner selling: Work with value-added resellers and strategic partners to source and close business.
• Sales discipline: Plan your week with intent, qualify (and disqualify) quickly, forecast accurately, and keep Salesforce current.

Skills

Sales experience

Prospecting

Consultative selling

Travel willingness

Tools

Salesforce

Job description

GoTo is seeking a Senior Account Executive, IT Support Products (SaaS) to own a US remote territory, drive existing account expansion, and build net-new pipeline with a dedicated BDR. You will coordinate with Sales Engineering, product and legal teams to close deals and manage renewals.

The role demands a 3+ year proven SaaS sales background, consultative discovery skills, and proactive cross-team communication. Travel to customer sites and select partner events is expected on occasion.