Senior IT Support SaaS Account Executive – Remote

GoTo; Juneau (AK); Remote; USD 101,000 - 136,000; Full time

Benefits offered by this job

Comprehensive health benefits

Generous paid time off

Tuition reimbursement

EAP and wellness programs

Employee Resource Groups

Job summary

GoTo is seeking a Senior Account Executive, IT Support Products (SaaS) to own territory and drive net-new and existing business. You’ll collaborate with Sales Engineering, PMs, and partners to close deals and grow revenue.

You will manage a combined pipeline, forecast accurately, and maintain Salesforce for all opportunities. Occasional travel to customer sites and events is expected. GoTo offers comprehensive benefits and a growth-oriented environment.

Qualifications

• 3+ years of sales experience, ideally in B2B SaaS.
• Proven ability to prospect and uncover customer needs through consultative discovery.
• Self-motivated, with clear, proactive communication across internal teams and a consistent, timely follow-up cadence with customers.
• Comfortable using Salesforce and working closely with BDR, Sales Engineering, and project management teams.
• Ability to travel occasionally for customer on-sites and 1–2 partner, product, or marketing events per quarter.

Responsibilities

• Territory ownership: Take over an assigned territory, including existing customers and in-progress opportunities, and manage it toward quota.
• Expansion and renewals: Grow existing accounts through upsells and upgrades, and protect revenue by partnering with the Renewals team, especially on at-risk renewals.
• New business: Build net-new pipeline with your dedicated BDR through weekly strategy sessions and a steady outbound prospecting rhythm.
• Collaboration: Bring the right people into every deal: Sales Engineering, project managers for proofs of concept, product, legal and contracts, and Regional Partner Managers.
• Partner selling: Work with value-added resellers and strategic partners to source and close business.
• Sales discipline: Plan your week with intent, qualify (and disqualify) quickly, forecast accurately, and keep Salesforce current.

Tools

Salesforce

Job description

GoTo is seeking a Senior Account Executive, IT Support Products (SaaS) to own territory and drive net-new and existing business. You’ll collaborate with Sales Engineering, PMs, and partners to close deals and grow revenue.

You will manage a combined pipeline, forecast accurately, and maintain Salesforce for all opportunities. Occasional travel to customer sites and events is expected. GoTo offers comprehensive benefits and a growth-oriented environment.