Senior Inside Sales: Move-In Conversion Pro (Remote)

A Place for Mom; Columbus (OH); On-site; USD 52,000 - 98,000; Full time

Benefits offered by this job

401(k) plus match

Dental Insurance

Health Insurance

Vision Insurance

Paid Time Off

Job summary

A Place for Mom is seeking a Sr. Outbound Sales Representative to re-engage families who have begun their search and guide them toward a move‑in decision.

This fully remote, high‑activity role emphasizes consistent follow‑up, consultative selling, and disciplined execution across every stage of the sales process. You will manage a pipeline of opportunities, drive tours and referrals, and maintain accurate CRM documentation while consistently meeting monthly targets.

Qualifications

• 5+ years of experience in a quota‑driven sales role, preferably inside or phone‑based sales.
• Proven track record of meeting or exceeding sales targets
• Experience managing and converting warm lead pipelines
• Strong communication and active listening skills
• Ability to multitask (phone + CRM documentation simultaneously)
• Proficiency with CRM systems and Microsoft Office tools
• Ability to work remotely with a high level of focus and accountability

Responsibilities

• Manage a pipeline of families who have previously engaged and require continued guidance toward a move‑in decision.
• Execute consistent, high‑volume outreach across phone, text, and email to re‑engage and advance families.
• Drive outcomes by moving families from tour to decision, including scheduling additional tours and providing new referrals when needed.
• Apply a structured follow‑up cadence to maintain engagement and prevent pipeline stagnation.
• Build trust quickly with families, understand their needs, and guide them to the best‑fit care options.
• Partner with senior living communities and care providers to coordinate tours, share feedback, and support move‑in conversion.
• Maintain accurate, real‑time documentation in CRM to reflect pipeline status, next steps, and forecasts.
• Consistently meet or exceed monthly sales targets and conversion expectations.
• Participate in ongoing coaching, call reviews, and training to continuously improve performance.

Skills

Quota-driven sales

Inside sales

Lead nurturing

Sales closing

CRM proficiency

Multi-tasking

Communication skills

Education

Bachelor’s degree

Tools

CRM systems

Microsoft Office

Job description

A Place for Mom is seeking a Sr. Outbound Sales Representative to re-engage families who have begun their search and guide them toward a move‑in decision.

This fully remote, high‑activity role emphasizes consistent follow‑up, consultative selling, and disciplined execution across every stage of the sales process. You will manage a pipeline of opportunities, drive tours and referrals, and maintain accurate CRM documentation while consistently meeting monthly targets.