Senior Global Accounts Director — Biopharma (Remote)

Norstella; Juneau (AK); Remote; USD 150,000 - 230,000; Full time

Benefits offered by this job

Medical & Prescription Benefits

Dental & Vision Benefits

401k Retirement Plan with CompanyMatch

Paid Parental Leave

Paid Time Off & Holidays

Job summary

Norstella's Citeline brand is seeking a Global Account Director to grow and safeguard a Biopharma client base through renewal and expansion of long-term partnerships. You will act as a trusted advisor to senior leaders, mapping client priorities to Citeline’s insights and services.

This role partners with product, analytics and client success teams to tailor solutions, drive retention and new bookings, and document progress in SFDC, with travel up to 50% and a remote US work arrangement.

Qualifications

• Deep experience leading enterprise accounts in biopharma or life sciences.
• Proven track record expanding business with key stakeholders.
• Strong strategic planning and account planning abilities.
• Negotiation skills with contracting experience.
• Ability to align Citeline offerings with client needs.
• Experience collaborating with cross-functional teams.
• Excellent presentation and communication skills.

Responsibilities

• Achieve quarterly and annual sales targets.
• Understand client business including structure and strategy.
• Execute account and territory plans to drive retention and new bookings.
• Identify opportunities and mitigate risks at strategic levels.
• Demonstrate deep knowledge of client base to tailor offerings.
• Collaborate with internal teams to drive success.
• Document activities and forecast pipeline in SFDC.
• Ad hoc duties as assigned.

Skills

Account Leadership

Strategic Perspective

Contracting Skills

Pharma Knowledge

Consultative Sales

Collaboration

High Close Ratios

Job description

Norstella's Citeline brand is seeking a Global Account Director to grow and safeguard a Biopharma client base through renewal and expansion of long-term partnerships. You will act as a trusted advisor to senior leaders, mapping client priorities to Citeline’s insights and services.

This role partners with product, analytics and client success teams to tailor solutions, drive retention and new bookings, and document progress in SFDC, with travel up to 50% and a remote US work arrangement.