Global Biopharma Accounts Leader (Remote)

Norstella; Honolulu (HI); Remote; USD 150,000 - 190,000; Full time

Benefits offered by this job

Medical and prescription drug benefits

HSA or FSA

Dental & Vision benefits

Life and AD&D

401k with company match

Disability insurance

Parental leave

Paid time off & holidays

Job summary

Norstella's Citeline unit seeks a Global Account Director to grow and retain Biopharma accounts through renewals and expansions. You will serve as a trusted advisor, understanding client business and leading strategic plans that align Citeline solutions with client priorities.

You will collaborate with cross‑functional teams, manage the full sales cycle, and leverage SFDC for pipeline and forecasts. Travel up to 50% is required, with a remote US work location.

Qualifications

• Minimum 5+ years in similar roles, preferably in life sciences or pharma sales.
• Proven account leadership with cross-functional stakeholder engagement.
• Strategic, big-picture thinking to build and execute account plans.
• Led contract negotiations in dynamic environments with risk awareness.
• Deep knowledge of pharmaceutical industry and client language.
• Strong consultative sales, lead generation and closing skills.
• Collaborative mindset with internal and external partners.
• High close ratios enabled by strong presentation and negotiation skills.
• A drive to excel and support teammates to achieve collective success.

Responsibilities

• Achieve and exceed quarterly and annual sales targets.
• Understand client business, structure, strategy and leadership.
• Execute comprehensive account/territory plans to drive retention and new bookings.
• Identify opportunities and mitigate risks at strategic/tactical levels.
• Align Citeline offerings with client needs and outcomes.
• Coordinate with SDR, Client Success, Solution Consulting and Analytics teams.
• Provide product feedback to improve Citeline for Biopharma clients.
• Document activities and forecasts in SFDC weekly.
• Ad hoc duties as assigned.

Skills

Account leadership

Strategic thinking

Consultative sales

Collaboration

Negotiation

Presentation skills

Relationship building

Team player

Results orientation

Tools

SFDC

Job description

Norstella's Citeline unit seeks a Global Account Director to grow and retain Biopharma accounts through renewals and expansions. You will serve as a trusted advisor, understanding client business and leading strategic plans that align Citeline solutions with client priorities.

You will collaborate with cross‑functional teams, manage the full sales cycle, and leverage SFDC for pipeline and forecasts. Travel up to 50% is required, with a remote US work location.