Global Biopharma Account Director - Remote

Norstella; Trenton (NJ); Remote; USD 120,000 - 180,000; Full time

Benefits offered by this job

Medical and Prescription Drug Benefits

Health Savings Accounts (HSA) or FSA

Dental & Vision Benefits

401k Retirement Plan with CompanyMatch

Disability Benefits

Paid Parental Leave

Paid Time Off & Holidays

Job summary

Norstella is seeking a Global Account Director to grow and maintain an existing Biopharma client base, renewing and expanding long-term partnerships. You will serve as a trusted advisor, understanding client business needs and how Citeline solutions align with priorities.

In this remote US role, you will work with cross-functional teams to expand bookings, manage pipeline, and ensure high client satisfaction. Travel up to 50% may be required.

Qualifications

• 5+ years in similar roles preferred.
• Account leadership: expand business by engaging stakeholders to provide value.
• Strategic perspective: develop account plans aligning internal teams and managing risks.

Responsibilities

• Achieve quarterly and annual sales targets.
• Understand client business, structure, strategy, and leadership.
• Execute account and territory plans to drive retention and new bookings.
• Identify opportunities or risks at strategic and tactical levels.
• Align Citeline offerings with client needs.
• Collaborate with internal teams to drive success; document activities in SFDC.
• Share client feedback with Product & Success teams for improvements.

Skills

Account leadership

Strategic planning

Contract negotiations

Consultative sales

Sales forecasting

Cross-functional collaboration

Tools

SFDC

Job description

Norstella is seeking a Global Account Director to grow and maintain an existing Biopharma client base, renewing and expanding long-term partnerships. You will serve as a trusted advisor, understanding client business needs and how Citeline solutions align with priorities.

In this remote US role, you will work with cross-functional teams to expand bookings, manage pipeline, and ensure high client satisfaction. Travel up to 50% may be required.