Strategic Global Account Director - Remote (Biopharma)

Norstella; Austin (TX); À distance; USD 140 000 - 210 000; Plein temps

Avantages offerts par ce poste

Medical and Prescription Drug Benefits

Health Savings Accounts (HSA) or FSA

Dental & Vision Benefits

401k Retirement Plan with CompanyMatch

Paid Parental Leave

Paid Time Off & Company Holidays

Résumé du poste

Norstella in the United States is seeking a Global Account Director to grow and maintain a Biopharma client base, renewing and expanding long-term partnerships. You will serve as a trusted advisor to client leadership and align Citeline solutions with strategic priorities.

You will drive plan execution across internal teams to maximize retention, renewal uplift, and new bookings. Travel up to 50% and remote work from the US are supported.

Qualifications

• 5+ years of experience in similar roles, preferred.
• Ability to lead account strategy and build executive-level relationships.
• Strong negotiation and contracting capabilities.

Responsabilités

• Be accountable to achieve and exceed quarterly and annual sales targets.
• Understand client business including org structure, performance, strategy and leadership.
• Execute a comprehensive account and territory plan to drive retention, renewal uplift and new bookings.
• Proactively identify opportunities or risks at strategic and tactical levels.
• Demonstrate deep knowledge of client base to align Citeline offerings with needs.
• Coordinate with internal teams (SDRs, CS, Solution Consulting, Analytics) to drive success.
• Share client feedback with Product/CS to improve offerings for Biopharma.
• Document sales activities and forecasts in SFDC on a weekly basis.
• Ad hoc duties as assigned.

Connaissances

Account Leadership

Strategic Planning

Relationship Building

Negotiation

Cross-functional Collaboration

Sales Forecasting

Description du poste

Norstella in the United States is seeking a Global Account Director to grow and maintain a Biopharma client base, renewing and expanding long-term partnerships. You will serve as a trusted advisor to client leadership and align Citeline solutions with strategic priorities.

You will drive plan execution across internal teams to maximize retention, renewal uplift, and new bookings. Travel up to 50% and remote work from the US are supported.