Senior Genesys Cloud Architect (Remote)

Maximus; Dover (DE); Teletrabalho; USD 130 000 - 195 000; Tempo integral

Resumo da oferta

Maximus is seeking an experienced Senior Telecom Engineer to lead the design, implementation, and optimization of Genesys Cloud solutions. The role focuses on large-scale projects, expert guidance, and mentoring engineering teams in a remote setting.

The ideal candidate will have deep Genesys Cloud expertise, strong leadership, and the ability to align technology with business goals. Remote work is offered with opportunities for collaboration across teams and clients.

Qualificações

• Bachelor's degree or equivalent in a relevant field.
• 5+ years of professional experience; so 6+ preferred.
• Extensive experience with Genesys Cloud including architecture and integrations.
• Strong leadership with mentoring capabilities.
• Excellent written and verbal communication for diverse audiences.

Responsabilidades

• Lead design, implementation, and optimization of Genesys Cloud solutions.
• Mentor engineers and guide project teams through large-scale deployments.
• Manage cloud infrastructure and automation in production environments.
• Document architecture, security controls, and participate in client audits.
• Serve as primary technical contact for cloud services across the business.
• Drive performance testing, chaos engineering, and continual improvement.

Conhecimentos

Leadership

Mentoring

Communication

Problem-solving

Java

C#.NET

Python

PHP

Genesys Cloud APIs

Formação académica

Bachelor’s degree in Telecommunication/Computer Engineering/Computer Science

Ferramentas

Genesys Cloud

Wireshark

MS Server

DHCP/DNS

MS Hyper-V

VMware ESXi

MS Visio

MS Office

Descrição da oferta de emprego

Maximus is seeking an experienced Senior Telecom Engineer to lead the design, implementation, and optimization of Genesys Cloud solutions. The role focuses on large-scale projects, expert guidance, and mentoring engineering teams in a remote setting.

The ideal candidate will have deep Genesys Cloud expertise, strong leadership, and the ability to align technology with business goals. Remote work is offered with opportunities for collaboration across teams and clients.