Lead Senior Genesys Cloud Engineer (Remote)

Maximus; Hagåtña (GU); Remote; USD 130,000 - 195,000; Full time

Benefits offered by this job

Remote work

Job summary

Maximus is seeking an experienced Senior Telecom Engineer to lead the design, implementation, and optimization of Genesys Cloud solutions. This role is remote. The ideal candidate will have deep expertise in Genesys Cloud architecture, strong leadership, and the ability to align technology strategies with business objectives.

You will mentor engineering teams and execute large-scale projects. Responsibilities include guiding cloud infrastructure, performance tuning, and collaborating with

Qualifications

• Bachelor’s degree in Telecommunication/Computer Engineering/Computer Science is required.
• 5+ years of relevant experience; 6+ years preferred.
• Extensive experience with Genesys Cloud, architecture design and integrations.
• Strong leadership and mentoring abilities.
• Ability to communicate clearly with diverse stakeholders.

Responsibilities

• Lead design, implementation, and optimization of Genesys Cloud solutions across large-scale projects.
• Perform hands-on management of cloud infrastructure and automation tools.
• Document cloud architecture, security measures, and participate in client audits.
• Mentor and coach engineers, guiding professional development within the team.
• Act as primary technical contact for cloud services and coordinate with IT, customers and partners.

Skills

Leadership

Mentoring

Communication

Automation scripting

Education

Bachelor’s degree in Telecommunication/Computer Engineering/Computer Science

Tools

Genesys Cloud

Job description

Maximus is seeking an experienced Senior Telecom Engineer to lead the design, implementation, and optimization of Genesys Cloud solutions. This role is remote. The ideal candidate will have deep expertise in Genesys Cloud architecture, strong leadership, and the ability to align technology strategies with business objectives.

You will mentor engineering teams and execute large-scale projects. Responsibilities include guiding cloud infrastructure, performance tuning, and collaborating with