Senior Facilities Coordinator Hybrid/Remote Maintenance

Cushman & Wakefield; Virginia Beach (VA); Hybride; USD 33 000 - 38 000; Plein temps

Avantages offerts par ce poste

Health insurance

Vision insurance

Dental insurance

Flexible spending accounts

Retirement savings plan

Paid time off

Résumé du poste

Cushman & Wakefield is seeking a Senior Facilities Coordinator to support the facility management team across client sites in a hybrid or remote capacity. You will assist with daily operations, monitoring of building systems, and coordinating with vendors and engineers to ensure timely service delivery.

The role emphasizes responding to inquiries, maintaining documentation, and reporting KPIs while upholding safety protocols and quality standards across the portfolio.

Qualifications

• Associates or Bachelors degree in facilities management, building, business or related field preferred.
• A minimum of 3-5 years of experience in an administrative or tenant services capacity.
• Experience with data entry, expansive reporting, filing, answering phones, scheduling and communications.
• Previous customer service experience.
• Prior experience working in facilities/property management, commercial real estate or professional services industries preferred.

Responsabilités

• Assist with operation, troubleshooting, diagnostics, housekeeping, and repairs on commercial buildings.
• Provide general facility management services including monitoring of office/facility.
• Address client inquiries and concerns ensuring timely and quality issue resolution and service delivery.
• Follow up with clients to ensure customer satisfaction.
• Coordinate with outside contractors for service and repairs of equipment.
• Create work orders and assign to engineering staff, subcontractors and vendors.
• Train vendors on work order and billing procedures.
• Manage complex work orders such as environmental issues and disaster recovery.
• Communicate with client, landlords and vendors to resolve issues and provide project status updates.

Connaissances

Customer focus

Financial knowledge

Time management

Formation

Associates or Bachelors degree in facilities management, building, business or related field

Description du poste

Cushman & Wakefield is seeking a Senior Facilities Coordinator to support the facility management team across client sites in a hybrid or remote capacity. You will assist with daily operations, monitoring of building systems, and coordinating with vendors and engineers to ensure timely service delivery.

The role emphasizes responding to inquiries, maintaining documentation, and reporting KPIs while upholding safety protocols and quality standards across the portfolio.