Senior Facilities Coordinator - Hybrid/Remote

Cushman & Wakefield; Portland (ME); Hybrid; USD 33,000 - 38,000; Full time

Job summary

Cushman & Wakefield is seeking a Senior Facilities Coordinator to support the facility management team in delivering client facility services. The role involves diagnostics, maintenance coordination, and vendor management across a portfolio of buildings.

You will handle work orders, communicate with clients and landlords, and ensure timely completion of tasks while maintaining safety procedures and service quality. Hybrid or remote work options are available for this position.

Qualifications

• Associates or Bachelors degree in facilities management, building, business or related field preferred.
• A minimum of 3–5 years of experience in an administrative or tenant services capacity.
• Experience with data entry, expansive reporting, filing, answering phones, scheduling and communications.

Responsibilities

• Provide general overall facility management services including continuous monitoring of office/facility.
• Address client inquiries and concerns ensuring timely and quality issue resolution and service delivery.
• Follow up with clients to ensure customer satisfaction.
• Respond to all facility inquiries and complaints, verify problem and take the necessary corrective action.
• Remain knowledgeable regarding all operational aspects of building systems.
• Coordinate with outside contractors for the service and repairs of equipment.
• Follow protocol for effective building-specific maintenance and safety procedures.
• Maintain on-going communication with contractors, client, and team.
• Assist with the inspection of the sites within the assigned building portfolio.
• Create work orders and assign work orders to the engineering staff, subcontractors and vendors.

Skills

Customer focus

Financial knowledge

Time management

Education

Associates or Bachelors degree in facilities management

Job description

Cushman & Wakefield is seeking a Senior Facilities Coordinator to support the facility management team in delivering client facility services. The role involves diagnostics, maintenance coordination, and vendor management across a portfolio of buildings.

You will handle work orders, communicate with clients and landlords, and ensure timely completion of tasks while maintaining safety procedures and service quality. Hybrid or remote work options are available for this position.