Senior Facilities Coordinator - Hybrid/Remote Operations

Cushman & Wakefield; Hartford (CT); Hybrid; USD 33,000 - 38,000; Full time

Benefits offered by this job

Health insurance

Job summary

Cushman & Wakefield is seeking a Sr. Facilities Coordinator to support the facility management team in delivering client services across a portfolio of buildings. The role requires coordination with landlords, vendors, and engineering staff to maintain operations and respond to inquiries promptly.

The position emphasizes building system knowledge, vendor management, and accuracy in documenting work orders, inspections, and status updates for client facilities in a hybrid/remote setting.

Qualifications

• Associates or Bachelors degree in facilities management, building, business or related field preferred.
• 3–5 years admin or tenant services experience recommended.
• Experience with data entry, reporting, filing, phones, scheduling and communications.

Responsibilities

• Provide general facility management services including monitoring of office/facility operations.
• Address client inquiries ensuring timely, quality issue resolution and service delivery.
• Follow up with clients to ensure customer satisfaction.
• Coordinate with outside contractors for service and repairs of equipment.
• Maintain communication with contractors, client, and team about status and updates.
• Create and assign work orders to engineering staff, subcontractors and vendors.
• Monitor and report on open/closed work orders and payment processes.
• Train vendors on work order and billing procedures.
• Support environmental issues and disaster recovery as needed.
• Manage service and performance of vendors and landlords to ensure timely completion of jobs.

Skills

Communication Proficiency

Customer Focus

Initiative

Sense of Urgency

Multi-Tasking

Detail Oriented

Financial Knowledge

Time Management

Team Oriented

Education

Associates or Bachelors degree in facilities management or related field

Job description

Cushman & Wakefield is seeking a Sr. Facilities Coordinator to support the facility management team in delivering client services across a portfolio of buildings. The role requires coordination with landlords, vendors, and engineering staff to maintain operations and respond to inquiries promptly.

The position emphasizes building system knowledge, vendor management, and accuracy in documenting work orders, inspections, and status updates for client facilities in a hybrid/remote setting.