Senior Executive Administrative Assistant - Banking Ops

JPMorgan Chase & Co.; New York (NY); On-site; USD 60,000 - 90,000; Full time

Job summary

JPMorgan Chase & Co. in New York City is seeking a Senior Administrative Assistant for the Community & Consumer Banking team.

You will support three Market Directors with calendar management, meeting logistics, and executive communications to ensure accurate and timely deliverables. In this role, you will coordinate complex scheduling, prepare materials for workshops, and manage onboarding, invoicing, and reporting tasks across three markets.

Qualifications

• At least five years of administrative experience.
• Advanced ability to organize.
• Discretion and good judgment in confidential situations, and experience interacting with senior management.
• Strong interpersonal, written, and oral communication skills.
• Excellent telephone etiquette and ability to manage competing priorities, e.g. calendar management.

Responsibilities

• Manage complex calendars and coordinate meetings for three Market Directors.
• Coordinate logistics for meetings, workshops, large meetings, and off-sites.
• Participate in calls with Market Directors and stakeholders, providing admin/operational support and tracking follow-ups.
• Prepare and maintain weekly branch reporting using Excel and PowerPoint.
• Track branch-level deliverables and follow up with Branch Managers on deadlines.
• Open and manage job requisitions with hiring managers and HR, and coordinate interview scheduling.
• Support staff onboarding and off-boarding, including equipment requests and system access.
• Reconcile and process invoices and expenses, ensuring timely approvals.
• Prepare and distribute materials for workshops and client/branch meetings.
• Provide admin support to Branch Managers across three markets and liaise with Market Directors.
• Handle inbound calls/messages, maintain key dept. documents, surface risks/delays, and provide backup coverage.

Skills

Administrative experience

Calendar management

Confidentiality & judgement

Communication skills

Prioritization

Tools

Microsoft Office

Job description

JPMorgan Chase & Co. in New York City is seeking a Senior Administrative Assistant for the Community & Consumer Banking team.

You will support three Market Directors with calendar management, meeting logistics, and executive communications to ensure accurate and timely deliverables. In this role, you will coordinate complex scheduling, prepare materials for workshops, and manage onboarding, invoicing, and reporting tasks across three markets.