Senior EV Sales Advisor — Uncapped Commission

Rivian Automotive; South San Francisco (CA); On-site; USD 44,000 - 58,000; Full time

Job summary

Rivian is seeking a Sales Advisor IV in the Bay Area to manage the customer journey from lead to close. You will engage customers through in-person interactions, demos, phone, text, and email, delivering a personalized purchase experience and building strong relationships.

The role requires a customer-first mindset, adaptability in a dynamic startup environment, and a passion for the Rivian brand. Expect to contribute to a high-energy sales culture and participate in retail activations.

Qualifications

• 4+ years experience in Sales, Retail, Hospitality or similar fields.
• At least 21 years of age.
• High School Diploma, GED, or other recognized high school equivalency credential required.
• Proven track record in a high-velocity sales cycle, from prospecting to closing, in a commission-based environment.
• Experience using CRM systems (Salesforce preferred).
• Ability to work a flexible schedule to support customers on nights, weekends and/or holidays.

Responsibilities

• Achieve or exceed monthly and quarterly sales targets and other KPIs.
• Ensure best-in-class customer experience at the location.
• Qualify Rivian customers and identify their needs to drive conversion.
• Maintain in-depth product knowledge to guide customer decisions.
• Build and manage a healthy sales pipeline with high-touch, responsive service.
• Support and motivate team members with clear direction and feedback.
• Handle customer escalations and communicate issues to leadership.

Skills

Sales experience

Salesforce CRM

Customer service

Communication

English fluency

Education

High school diploma

Tools

Microsoft Office

Google Workspace

Job description

Rivian is seeking a Sales Advisor IV in the Bay Area to manage the customer journey from lead to close. You will engage customers through in-person interactions, demos, phone, text, and email, delivering a personalized purchase experience and building strong relationships.

The role requires a customer-first mindset, adaptability in a dynamic startup environment, and a passion for the Rivian brand. Expect to contribute to a high-energy sales culture and participate in retail activations.