Senior Enterprise Value Realization Partner (Remote)

Neara; Lake Forest (CA); On-site; USD 150,000 - 230,000; Full time

Job summary

Neara seeks a Senior Customer Value Partner to own the full relationship with enterprise accounts from pre-sale through post-go-live. You will be the strategic advisor to executives, shaping ROI commitments and value realization frameworks while guiding senior stakeholders across the lifecycle.

You will mentor junior CVPs, drive multi-year roadmaps, lead executive reviews, and govern four implementation touchpoints to ensure measurable business outcomes for key accounts.

Qualifications

• 8+ years in enterprise software customer success or strategic accounts.
• Experience with ROI commitments and value realization frameworks.
• Ability to mentor junior CVPs and manage multi-site accounts.
• Strong executive relationship skills with C-suite exposure.

Responsibilities

• Own and manage full customer relationship from pre-sale to post-go-live.
• Serve as trusted advisor at VP/SVP/C-suite levels.
• Lead value realization frameworks, ROI commitments, and quarterly reviews.
• Coordinate billable advisory engagements and multi-site roadmaps.
• Mentor 1-2 Customer Value Partners.

Skills

Customer success

Strategic accounts

Professional services

Business architecture

Education

Bachelor’s degree

MBA or advanced degree

Industry certifications (APICS, Six Sigma, PMP)

Job description

Neara seeks a Senior Customer Value Partner to own the full relationship with enterprise accounts from pre-sale through post-go-live. You will be the strategic advisor to executives, shaping ROI commitments and value realization frameworks while guiding senior stakeholders across the lifecycle.

You will mentor junior CVPs, drive multi-year roadmaps, lead executive reviews, and govern four implementation touchpoints to ensure measurable business outcomes for key accounts.