Customer Value Strategist for Global Utilities

Neara; New York (NY); On-site; USD 140,000 - 170,000; Full time

Benefits offered by this job

ESOP

Career growth

Low-ego culture

Meaningful work

Growth opportunities

Job summary

Neara is hiring a Customer Value Architect to work closely with our highest-value customers, translating Neara platform capabilities into quantified ROI and driving broad adoption across their organizations.

You will embed Neara solutions within customer workflows, align with business goals, and collaborate with sales and deployment to ensure measurable value delivery. On-site engagement and strategic advisory are central to this role.

Qualifications

• Extensive experience as a Data & Analytics Consultant, Technology Consultant, or Management Consultant.
• Proven ability to map technical solutions to client business priorities.
• Strong communication and external stakeholder engagement skills.
• Experience with enterprise software deployments and change management.
• Experience with utilities, digital twin software, or grid modernization is a plus.

Responsibilities

• Develop deep understanding of Neara platform and articulate its value to customers.
• Engage directly with customers, including on-site work to drive platform adoption.
• Ensure solutions are delivered as scoped and deliver identified business outcomes.
• Understand customer strategic imperatives to guide Neara solutions.
• Act as a trusted advisor integrating Neara into customer workflows and change management.
• Collaborate with Sales and Deployment to drive adoption, growth, and value reviews.
• Design and deliver focused trainings and workshops aligned with customer goals.
• Identify emerging needs and opportunities for account strategy and growth.
• Expand platform adoption to additional Neara solutions where appropriate.
• Build broad stakeholder relationships within customer organizations.

Skills

Data & Analytics Consulting

Technology Consulting

Management Consulting

Programming & Data Integration

ROI Frameworks

Stakeholder Engagement

Change Management

Job description

Neara is hiring a Customer Value Architect to work closely with our highest-value customers, translating Neara platform capabilities into quantified ROI and driving broad adoption across their organizations.

You will embed Neara solutions within customer workflows, align with business goals, and collaborate with sales and deployment to ensure measurable value delivery. On-site engagement and strategic advisory are central to this role.