Strategic ROI Architect for Enterprise Accounts

Neara Group; San Francisco (CA); Hybrid; USD 140,000 - 190,000; Full time

Benefits offered by this job

ESOP

Career development

Meritocratic culture

Work on meaningful products

Global impact

Job summary

Neara Group seeks a Customer Value Architect to translate Neara’s platform into measurable ROI for high-value utility customers. You will engage customers directly, including on-site engagements, and define adoption plans, ROI metrics, and growth opportunities while aligning with strategic goals.

The role requires strong technical curiosity, enterprise software experience, and excellent communication skills to build trusted relationships and drive measurable value.

Qualifications

• Experience engaging and managing enterprise accounts with strategic goals.
• Familiarity with large software platforms and deployments.
• Proven ability to translate business needs into technical solutions.
• Ability to quantify value and ROI for customers.
• Strong communication and stakeholder management skills.

Responsibilities

• Translate Neara platform functionality into customer value and ROI.
• Work closely with customers, including on-site engagements as needed.
• Define business cases and success metrics for adoption and outcomes.
• Advise on workflows, change management, and integration needs.
• Collaborate with Sales and Deployment to align account strategy and growth.
• Identify opportunities to expand platform usage across the customer base.

Skills

Enterprise account management

Enterprise software familiarity

Software engineering experience

Value & ROI modeling

Strong communication

Critical thinking

Stakeholder management

Problem solving

Programming & data integration

Tools

Macros

APIs

Programming languages

Job description

Neara Group seeks a Customer Value Architect to translate Neara’s platform into measurable ROI for high-value utility customers. You will engage customers directly, including on-site engagements, and define adoption plans, ROI metrics, and growth opportunities while aligning with strategic goals.

The role requires strong technical curiosity, enterprise software experience, and excellent communication skills to build trusted relationships and drive measurable value.