Senior Enterprise Solutions Engineer — Remote

Alert Media, Inc.; Austin (TX); On-site; USD 120,000 - 180,000; Full time

Benefits offered by this job

Base salary + Bonus program

Health benefits (medical, dental, etc)

401K with company match

Parental leave

Job summary

AlertMedia in Austin is seeking a Senior Solutions Engineer, Enterprise to partner with our Enterprise Sales team and act as the trusted technical advisor throughout the customer journey. You will lead discovery, deliver tailored demonstrations, validate integrations, and guide customers through technical evaluations.

As the bridge between Sales, Product, and Engineering, you will simplify complex concepts, solve business problems, and help secure the technical win.

Qualifications

• 5+ years of Solutions Engineering, Sales Engineering, or Pre-Sales Engineering experience supporting enterprise SaaS customers.
• Experience partnering with Enterprise Account Executives on complex, multi-stakeholder sales cycles.
• Experience leading technical discovery, solution design, demonstrations, proof of concepts, and technical evaluations.
• Strong technical fluency with REST APIs, HTTP methods, JSON, webhooks, authentication protocols (SSO, SAML, OAuth).
• Experience responding to RFPs, security reviews, and technical due diligence for enterprise customers.

Responsibilities

• Drive technical strategy with Enterprise Account Executives throughout the sales cycle to secure technical wins.
• Lead technical discovery sessions to understand objectives, environments, architecture, integration, security, and success criteria.
• Deliver value-based product demonstrations tailored to customer objectives.
• Design and guide PoCs and pilot programs to validate the platform in enterprise environments.
• Become a subject matter expert across the AlertMedia platform and its capabilities.
• Discuss APIs, authentication, data flows, and integration patterns with both technical and business stakeholders.
• Identify and mitigate technical risks early to enable adoption.
• Own technical responses for RFPs, RFIs, security questionnaires, and compliance discussions.

Skills

Solutions Engineering

Sales Engineering

Pre-Sales

Enterprise SaaS

APIs

Webhooks

OAuth

SSO

SAML

RFP responses

Security questionnaires

Technical discovery

Product demos

POCs

Executive communication

Cross-functional collaboration

Project management

AI tools

Education

Tools

Postman

API testing tools

Job description

AlertMedia in Austin is seeking a Senior Solutions Engineer, Enterprise to partner with our Enterprise Sales team and act as the trusted technical advisor throughout the customer journey. You will lead discovery, deliver tailored demonstrations, validate integrations, and guide customers through technical evaluations.

As the bridge between Sales, Product, and Engineering, you will simplify complex concepts, solve business problems, and help secure the technical win.