Senior Enterprise Solutions Consultant (Remote)

Zendesk; United States; Hybrid; USD 151,000 - 227,000; Full time

Job summary

An established industry player is seeking a Senior Solutions Consultant to bridge technical and sales aspects in a dynamic environment. This role requires a blend of technical expertise and interpersonal skills to engage with Enterprise and Mid Market executives. You will be responsible for managing customer relationships, delivering technical insights, and driving solutions that enhance customer satisfaction. Join a forward-thinking company that values diversity and offers a hybrid work model, allowing you to balance in-office collaboration with remote flexibility. If you are passionate about technology and customer experience, this is the perfect opportunity for you.

Qualifications

• 5+ years of software selling experience in Mid Market/Enterprise.
• Strong technical skills in web/scripting technologies and SaaS applications.

Responsibilities

• Manage technical relationships with prospects to drive customer satisfaction.
• Work with Sales and Marketing to deliver technical information effectively.

Skills

Interpersonal Skills

Communication Skills

Problem Solving

Presentation Skills

Sales Experience

Technical Knowledge in HTML/CSS/JavaScript

Consulting Experience

Education

Bachelor's Degree

Graduate Degree

Tools

Customer Service Software

ITSM

Data Warehousing

Business Intelligence

Job description

An established industry player is seeking a Senior Solutions Consultant to bridge technical and sales aspects in a dynamic environment. This role requires a blend of technical expertise and interpersonal skills to engage with Enterprise and Mid Market executives. You will be responsible for managing customer relationships, delivering technical insights, and driving solutions that enhance customer satisfaction. Join a forward-thinking company that values diversity and offers a hybrid work model, allowing you to balance in-office collaboration with remote flexibility. If you are passionate about technology and customer experience, this is the perfect opportunity for you.