Senior Enterprise Solutions Consultant (Remote)

Zendesk

United States

Hybride

USD 151 000 - 227 000

Plein temps

14 jours+

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Résumé du poste

An established industry player is seeking a Senior Solutions Consultant to bridge technical and sales aspects in a dynamic environment. This role requires a blend of technical expertise and interpersonal skills to engage with Enterprise and Mid Market executives. You will be responsible for managing customer relationships, delivering technical insights, and driving solutions that enhance customer satisfaction. Join a forward-thinking company that values diversity and offers a hybrid work model, allowing you to balance in-office collaboration with remote flexibility. If you are passionate about technology and customer experience, this is the perfect opportunity for you.

Qualifications

  • 5+ years of software selling experience in Mid Market/Enterprise.
  • Strong technical skills in web/scripting technologies and SaaS applications.

Responsabilités

  • Manage technical relationships with prospects to drive customer satisfaction.
  • Work with Sales and Marketing to deliver technical information effectively.

Connaissances

Interpersonal Skills
Communication Skills
Problem Solving
Presentation Skills
Sales Experience
Technical Knowledge in HTML/CSS/JavaScript
Consulting Experience

Formation

Bachelor's Degree
Graduate Degree

Outils

Customer Service Software
ITSM
Data Warehousing
Business Intelligence

Description du poste

An established industry player is seeking a Senior Solutions Consultant to bridge technical and sales aspects in a dynamic environment. This role requires a blend of technical expertise and interpersonal skills to engage with Enterprise and Mid Market executives. You will be responsible for managing customer relationships, delivering technical insights, and driving solutions that enhance customer satisfaction. Join a forward-thinking company that values diversity and offers a hybrid work model, allowing you to balance in-office collaboration with remote flexibility. If you are passionate about technology and customer experience, this is the perfect opportunity for you.
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