Staff Solutions Engineer, Enterprise

NextGenEnergyJobs; Austin (TX); On-site; USD 120,000 - 180,000; Full time

Job summary

AlertMedia is seeking a seasoned Solutions Engineer to advance complex enterprise deals in SaaS. You will lead technical discovery and design, present architecture options, and guide customers through evaluations and proofs of concept.

You will mentor other engineers, drive enablement programs, and collaborate with product, sales, and security teams to deliver measurable business value.

Qualifications

• 8+ years of Solutions Engineering, Sales Engineering, Technical Consulting, or Pre-Sales Engineering experience in enterprise SaaS.
• Proven success engaging with executive stakeholders (CIOs, CISOs, etc.).
• Experience leading technical discovery, solution design, and proof of concepts.
• Ability to mentor and develop Solutions Engineers and drive enablement.
• Experience designing enterprise SaaS architectures with REST/JSON/webhooks and authentication protocols.

Responsibilities

• Lead technical discovery, solution design, and enterprise architecture discussions with customer stakeholders.
• Deliver proofs of concepts and technical evaluations to advance complex deals.
• Mentor and develop other Solutions Engineers while improving team processes.

Skills

Enterprise SaaS experience

Executive stakeholder engagement

Solution design & POCs

Mentoring teammates

API integration & testing

AI-enabled presales

REST/JSON APIs

Cross-functional collaboration

Tools

Postman

Job description

At AlertMedia , we help organizations protect their people, operations, and brand.

Requirements

• You're passionate about solving complex enterprise business challenges and thrive at the intersection of technology, consulting, and sales.
• You're recognized as a technical leader who earns trust quickly with both customers and internal stakeholders. You have a consultative mindset, exceptional executive presence, and can confidently engage everyone from developers and architects to CIOs, CISOs, and executive leadership.
• Beyond supporting your own opportunities, you're motivated to improve how the entire Solutions Engineering organization operates. You naturally look for opportunities to scale technical excellence through process improvements, knowledge sharing, and continuous improvement.
• 8+ years of Solutions Engineering, Sales Engineering, Technical Consulting, or Pre-Sales Engineering experience supporting enterprise SaaS customers.
• Proven success supporting complex enterprise sales cycles with Fortune 1000 or similarly large organizations.
• Experience partnering with Enterprise Account Executives on strategic, multi-stakeholder opportunities involving executive decision-makers.
• Demonstrated expertise leading technical discovery, solution design, proof of concepts, technical evaluations, and enterprise architecture discussions with customer technical stakeholders.
• Deep expertise designing enterprise SaaS solution architectures involving REST APIs, HTTP methods, JSON, webhooks, authentication protocols (SSO, SAML, OAuth), enterprise integrations, cloud applications, and modern software architecture.
• Proven ability to troubleshoot complex enterprise integration challenges by analyzing API responses, authentication flows, system architecture, and customer environments while guiding technical stakeholders toward resolution.
• Exceptional communication, presentation, and business acumen, with the ability to influence technical teams, executive stakeholders, and cross-functional partners while translating complex technical capabilities into measurable business value.
• Demonstrated ability to mentor and develop other Solutions Engineers while fostering a collaborative, high-performing team culture.
• Experience creating reusable technical documentation, sales enablement content, or repeatable presales processes that improve team effectiveness.
• Excellent organizational, analytical, and project management skills with the ability to manage multiple high-impact opportunities simultaneously.
• A customer-first mindset, intellectual curiosity, and passion for continuous improvement in a fast-paced, high-growth environment.
• Demonstrated ability to leverage AI tools to improve technical research, solution design, customer deliverables, presales processes, and organizational enablement while helping establish best practices for responsible AI adoption across the Solutions Engineering team.
• Experience using API testing tools such as Postman or similar to validate integrations, troubleshoot API interactions, or support customer technical evaluations.
• Experience reading and interpreting API documentation or other technical specifications to support customer integrations and technical discussions.
• Familiarity with enterprise security concepts, compliance frameworks, and technical evaluation or procurement processes.
• Experience partnering with Product Management to influence product strategy and roadmap priorities through customer insights, competitive intelligence, and technical feedback.
• Experience establishing technical standards, reusable methodologies, or enablement programs that improve the effectiveness and scalability of a Solutions Engineering organization.
• Experience developing reusable technical assets, enablement programs, or scalable presales processes that improve the effectiveness of a Solutions Engineering organization.
• Location: Austin, TX preferred; open to remote candidates based in the U.S.
• Sponsorship: AlertMedia does not sponsor candidates.