Senior Solutions Engineer, Enterprise

NextGenEnergyJobs; Austin (TX); Hybrid; USD 120,000 - 160,000; Full time

Job summary

AlertMedia is seeking a seasoned Solutions Engineer to bridge technology and business outcomes for enterprise SaaS customers. You will lead discovery, design integrations, demonstrate value to developers and executives, and collaborate with Account Executives across multi-stakeholder deals.

The role emphasizes consultative problem-solving, strong API fluency, and the ability to translate complex technical concepts into business impact. Remote-friendly within the U.S.; Austin, TX preferred.

Qualifications

• 5+ years of Solutions Engineering, Sales Engineering, or Pre-Sales Engineering experience supporting enterprise SaaS customers.
• Experience partnering with Enterprise Account Executives on complex, multi-stakeholder sales cycles.
• Strong consultative problem-solving skills with the ability to translate business challenges into technical solutions.
• Experience leading technical discovery, solution design, demonstrations, proof of concepts, and technical evaluations.
• Strong technical fluency with REST APIs, HTTP methods, JSON, webhooks, authentication protocols (SSO, SAML, OAuth), cloud applications, enterprise integrations, and modern SaaS architecture.
• Experience responding to RFPs, security reviews, and technical due diligence for enterprise customers.
• Experience leveraging AI tools to improve productivity, accelerate technical research, create customer-facing deliverables, or streamline presales workflows while maintaining accuracy and sound judgment.
• Ability to communicate technical concepts effectively to developers, architects, administrators, business users, and executive stakeholders.
• Excellent presentation and storytelling skills with the ability to deliver compelling value-based demonstrations.
• Strong project management and organizational skills, with the ability to manage multiple opportunities simultaneously.
• Highly collaborative with a customer-first mindset and a passion for delivering exceptional customer experiences.

Skills

REST APIs

SaaS

Technical storytelling

RFPs and security reviews

Proof of concepts

Cross-functional collaboration

Postman

OAuth/SAML

Enterprise integrations

Consultative mindset

Tools

Postman

API testing

Cloud integrations

Job description

At AlertMedia , we help organizations protect their people, operations, and brand.

Requirements

• You thrive at the intersection of technology and business. You're passionate about helping enterprise customers solve complex challenges and enjoy translating technical capabilities into business value for both technical and executive audiences.
• You have a consultative mindset, excel at building trusted relationships, and are equally comfortable whiteboarding an API integration with developers as you are presenting business outcomes to executive stakeholders. You enjoy working collaboratively with Account Executives and believe the best customer experiences happen when everyone operates as one team with one goal.
• 5+ years of Solutions Engineering, Sales Engineering, or Pre-Sales Engineering experience supporting enterprise SaaS customers.
• Experience partnering with Enterprise Account Executives on complex, multi-stakeholder sales cycles.
• Strong consultative problem-solving skills with the ability to translate business challenges into technical solutions.
• Experience leading technical discovery, solution design, demonstrations, proof of concepts, and technical evaluations.
• Strong technical fluency with REST APIs, HTTP methods, JSON, webhooks, authentication protocols (SSO, SAML, OAuth), cloud applications, enterprise integrations, and modern SaaS architecture.
• Experience responding to RFPs, security reviews, and technical due diligence for enterprise customers.
• Experience leveraging AI tools to improve productivity, accelerate technical research, create customer-facing deliverables, or streamline presales workflows while maintaining accuracy and sound judgment.
• Ability to communicate technical concepts effectively to developers, architects, administrators, business users, and executive stakeholders.
• Excellent presentation and storytelling skills with the ability to deliver compelling value-based demonstrations.
• Strong project management and organizational skills, with the ability to manage multiple opportunities simultaneously.
• Highly collaborative with a customer-first mindset and a passion for delivering exceptional customer experiences.
• Self-motivated, adaptable, and comfortable thriving in a fast-paced, high-growth environment.
• Excellent analytical skills, attention to detail, and written and verbal communication skills.
• Experience using API testing tools such as Postman or similar to validate integrations, troubleshoot API interactions, or support customer technical evaluations.
• Experience reading and interpreting technical documentation and specifications to support customer integrations and technical discussions.
• Familiarity with enterprise security concepts, compliance frameworks, and technical evaluation or procurement processes.
• Location: Austin, TX preferred; open to remote candidates based in the U.S.
• Sponsorship: AlertMedia does not sponsor candidates.