Senior Enterprise Account Manager — Remote | Stock Options

TeamViewer; United States; Remote; USD 180,000 - 280,000; Full time

Benefits offered by this job

Stock-based options

Flexible PTO & holidays

401(k) with employer matching

Health insurance package

Job summary

TeamViewer is seeking a seasoned Enterprise Account Manager to own a defined book of high-value customers (ARR $1M+). You will drive retention, expansion, and renewal cycles, forecast weekly in Salesforce, and collaborate with engineers, CS, and partners to maximize value.

In this role, you will build strategic account plans, navigate multi-year contracts, and engage IT and business stakeholders to advance adoption and revenue. This is a remote US-based position with travel up to 40%.

Qualifications

• 3+ years in enterprise account management, renewals, or customer-facing sales with existing customers; SaaS or technology required.
• Proven record of retaining and expanding a book of business against retention and expansion targets.
• Strong commercial skills: negotiation, multi-year structuring, and navigating procurement in mid-size and large organizations.
• Consultative, solutions-focused approach with the ability to engage IT leaders and business stakeholders on value and roadmap.
• Disciplined operator: weekly forecasting, account planning, and CRM hygiene (Salesforce).
• Excellent communication and presentation skills; comfortable in executive conversations.
• Entrepreneurial attitude with the ability to work in a rapidly changing, high-growth environment.
• Spanish is a plus but not a requirement.
• Required Travel: Up to 40% domestic.

Responsibilities

• Own a book of up to 40 enterprise accounts at $1M+ ARR as the sole owner with full accountability for retention, net revenue retention, and expansion.
• Build and maintain account plans: stakeholder maps, renewal timelines, adoption status, expansion hypotheses, and risk.
• Run every renewal proactively; negotiate terms including multi-year agreements.
• Identify, qualify, and close expansion opportunities with IT and business stakeholders.
• Forecast weekly with accuracy in Salesforce for renewals and expansions by stage.
• Take receipt of qualified opportunities from the Enterprise Account Specialist desk.
• Partner with Enterprise Solution Engineers on technical validation and with Customer Success to resolve retention risks.
• Collaborate with partners, distributors, and resellers on opportunities.
• Share customer and market insights with Product, Marketing, and leadership; contribute to references and events.

Skills

Enterprise account management

Retaining and expanding book

Negotiation & multi-year structuring

Consultative, solutions-focused

Forecasting & CRM discipline (Salesfoe

Executive communication

Entrepreneurial attitude

Spanish is a plus

Domestic travel up to 40%

Tools

Salesforce

Job description

TeamViewer is seeking a seasoned Enterprise Account Manager to own a defined book of high-value customers (ARR $1M+). You will drive retention, expansion, and renewal cycles, forecast weekly in Salesforce, and collaborate with engineers, CS, and partners to maximize value.

In this role, you will build strategic account plans, navigate multi-year contracts, and engage IT and business stakeholders to advance adoption and revenue. This is a remote US-based position with travel up to 40%.