Strategic Enterprise Account Manager — Remote Growth & Retention

TeamViewer; Virginia; Remote; USD 120,000 - 170,000; Full time

Benefits offered by this job

Stock-based options

Flexible PTO

401(k) with employer matching

Comprehensive Health insurance

Parental Leave

Life Insurance

Disability Insurance

Team events

Job summary

TeamViewer seeks an experienced Enterprise Account Manager to own a book of high-value accounts in the Washington DC area. You will drive retention, expansion, and renewal negotiations, collaborating with Product, Marketing, and Success teams to maximize lifetime value.

You will engage IT and business stakeholders with a consultative approach, forecast weekly in Salesforce, and work with partners to expand impact across the enterprise.

Qualifications

• 3+ years in enterprise account management or customer-facing SaaS sales.
• Proven ability to retain and expand a book of business against targets.
• Strong commercial skills: multi-year deals and procurement in mid- to large-size organizations.
• Consultative approach with IT and business stakeholders.

Responsibilities

• Own a defined book of enterprise accounts and be accountable for retention and expansion.
• Build and maintain account plans, renewal timelines, and risk assessments.
• Lead renewals with a value narrative and negotiate multi-year terms.
• Identify and close expansion opportunities through a solutions-focused approach.
• Forecast weekly in Salesforce and ensure clean handoffs with other teams.
• Collaborate with Solution Engineers, Customer Success, and Partners.

Skills

Enterprise account management

Renewals

Negotiation

Forecasting

Executive communication

CRM hygiene

Tools

Salesforce

Job description

TeamViewer seeks an experienced Enterprise Account Manager to own a book of high-value accounts in the Washington DC area. You will drive retention, expansion, and renewal negotiations, collaborating with Product, Marketing, and Success teams to maximize lifetime value.

You will engage IT and business stakeholders with a consultative approach, forecast weekly in Salesforce, and work with partners to expand impact across the enterprise.