Strategic Enterprise Account Leader (Remote)

Openkrill; United States; Remote; USD 120,000 - 190,000; Full time

Benefits offered by this job

Remote work in the USA

401(k) with employer matching

Health insurance (comprehensive)

Parental Leave

Job summary

TeamViewer is seeking an experienced Enterprise Account Manager to own a defined set of 20-40 enterprise accounts, driving retention, revenue expansion, and strategic partnerships. You will forecast weekly, negotiate multi-year terms, and collaborate with cross-functional teams to deliver value to executives and stakeholders.

You will lead account planning, engage IT and business leaders, and work with partners and the Enterprise Solution Engineers to ensure successful renewals and expansions

Qualifications

• 3+ years in enterprise account management with existing customers in SaaS/tech.
• Proven ability to retain and grow a book of business against retention/expansion targets.
• Strong commercial skills: negotiation, multi-year structuring, procurement.

Responsibilities

• Own a book of 20-40 enterprise accounts with full accountability for gross retention, net revenue retention, and expansion.
• Build and maintain account plans for key accounts with stakeholder maps and renewal timelines.
• Run renewals proactively with a clear value narrative and negotiate multi-year terms.
• Identify, qualify, and close expansion opportunities—additional seats, products, and use cases.
• Forecast weekly with accuracy for renewals and expansion in Salesforce.
• Collaborate with Enterprise Solution Engineers and Customer Success to resolve retention risks.
• Coordinate with partners, distributors, and resellers on channel opportunities.
• Provide market insight to Product, Marketing and leadership; contribute to references and case studies.

Skills

Enterprise account management

Negotiation

Forecasting & CRM hygiene

Executive communication

Spanish language (nice to have)

Channel/Partner collaboration

Tools

Salesforce

Job description

TeamViewer is seeking an experienced Enterprise Account Manager to own a defined set of 20-40 enterprise accounts, driving retention, revenue expansion, and strategic partnerships. You will forecast weekly, negotiate multi-year terms, and collaborate with cross-functional teams to deliver value to executives and stakeholders.

You will lead account planning, engage IT and business leaders, and work with partners and the Enterprise Solution Engineers to ensure successful renewals and expansions