Remote Enterprise Account Growth Manager

TeamViewer; Dallas (TX); Remote; USD 120,000 - 180,000; Full time

Benefits offered by this job

Competitive compensation

401(k) with employer matching

Comprehensive Health insurance

Parental Leave

Average quarterly teambuilding

Open door policy

Job summary

TeamViewer is seeking a high-energy Enterprise Account Manager to own a defined book of 20-40 enterprise customers, driving retention and expansion across the portfolio. You will lead strategic relationships, forecast weekly, and negotiate multi-year terms in collaboration with engineers and customer success teams.

You will travel up to 40% domestically and coordinate with partners to maximize expansion opportunities while delivering measurable value and reference-able outcomes for the business.

Qualifications

• 3+ years in enterprise account management, renewals, or customer-facing sales with existing customers; SaaS or technology required.

Responsibilities

• Own a book of 20-40 enterprise accounts as the sole owner with full accountability for gross retention, net revenue retention, and expansion.
• Build and maintain account plans for key accounts: stakeholder maps, renewal timelines, adoption status, expansion hypotheses, and risk.
• Run every renewal in your book proactively with a clear value narrative and negotiate multi-year terms.
• Identify, qualify, and close expansion opportunities — additional seats, products, and use cases — with IT and business stakeholders.
• Forecast weekly with accuracy: renewals and expansion by stage and category, with next steps and close dates in Salesforce.
• Partner with Enterprise Solution Engineers on technical validation and solution design; work with CS and Support to resolve retention risks.
• Collaborate with partners, distributors, and resellers on channel-procured opportunities.
• Provide customer and market insight back to Product, Marketing, and leadership; contribute to references and case studies.

Skills

Enterprise account management

Renewals

Sales

SaaS

Negotiation

Forecasting

CRM (Salesforce)

Executive communication

Tools

Salesforce

Job description

TeamViewer is seeking a high-energy Enterprise Account Manager to own a defined book of 20-40 enterprise customers, driving retention and expansion across the portfolio. You will lead strategic relationships, forecast weekly, and negotiate multi-year terms in collaboration with engineers and customer success teams.

You will travel up to 40% domestically and coordinate with partners to maximize expansion opportunities while delivering measurable value and reference-able outcomes for the business.