Strategic Enterprise Accounts Leader (Remote)

OpenKrill; United States; Remote; USD 120,000 - 180,000; Full time

Benefits offered by this job

Stock-based options

401(k) with employer matching

Health insurance package

Parental leave

Team building events

Job summary

TeamViewer in Washington DC Area, USA, seeks an Enterprise Account Manager to own a high-value book of enterprise customers. You will be responsible for renewals, expansion, and overall account growth, conducting weekly forecasts and maintaining detailed account plans across IT and business stakeholders.

You will collaborate with Enterprise Solution Engineers and Customer Success to ensure retention, negotiate multi-year agreements, and drive opportunities for additional seats and use cases.

Qualifications

• 3+ years in enterprise account management, renewals, or customer-facing SaaS/sales.
• Proven ability to retain and grow a book against retention/expansion targets.
• Strong commercial skills: negotiation, multi-year structuring, procurement.
• Consultative approach with IT leaders and business stakeholders on value/roadmap.
• Weekly forecasting, account planning, and Salesforce CRM hygiene.
• Excellent communication and executive-level presentation skills.

Responsibilities

• Own a book of up to 40 enterprise accounts at $1M+ ARR with full accountability for retention and expansion.
• Build account plans with stakeholder maps, renewal timelines, and adoption status.
• Lead renewals with a clear value narrative and negotiate multi-year terms.
• Identify and close expansion opportunities through a consultative approach with IT/business stakeholders.
• Forecast weekly for renewals and expansion with accurate next steps and close dates in Salesforce.
• Collaborate with Enterprise Solution Engineers, Customer Success, and partners to resolve retention risks.
• Provide market insights to Product/Marketing and contribute references and case studies.

Skills

Enterprise account management

Sales & renewals

Negotiation

CRM (Salesforce)

Forecasting

Executive communication

Job description

TeamViewer in Washington DC Area, USA, seeks an Enterprise Account Manager to own a high-value book of enterprise customers. You will be responsible for renewals, expansion, and overall account growth, conducting weekly forecasts and maintaining detailed account plans across IT and business stakeholders.

You will collaborate with Enterprise Solution Engineers and Customer Success to ensure retention, negotiate multi-year agreements, and drive opportunities for additional seats and use cases.