Senior Enablement Architect (Remote Training & Onboarding)

Samsara; United States; Remote; USD 81,000 - 122,000; Full time

Benefits offered by this job

Flexible working

Remote-friendly

Job summary

Samsara is seeking a seasoned enablement professional to uplevel Customer Success and Renewals onboarding programs. You will design scalable enablement for remote audiences and collaborate across functions to ensure new hires gain knowledge and confidence to drive exceptional results.

The ideal candidate combines curriculum development skills, cross-functional collaboration, and change management in a fast-paced sales environment.

Qualifications

• 3-5 years of experience developing, coordinating and facilitating training sessions for audiences of 20+ learners (virtual and/or live).
• Demonstrable experience building educational curriculum that effectively guides learners through their learning journey.
• Excellent written and oral communication skills with the ability to explain technical concepts using clear and concise language.
• Experience implementing modern learning theories and methodologies.
• Works well under pressure in a fast paced, high exception environment.

Responsibilities

• Partner with front-line managers and Directors to uplevel existing Customer Success and Implementations Enablement programs.
• Design an ongoing enablement program that is scalable, engaging for remote audiences and informed by industry best practices.
• Build multi-model training contentincluding eLearning, virtual workshops, AI-led activities.
• Continuously improve training content with data-driven insights, learner feedback and alignment to internal product and process changes
• Champion, role model, and embed Samsara's cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices

Skills

Curriculum development

Remote enablement

Cross-functional collaboration

Change management

LMS & CMS management

Excellent communication

Tools

LMS

CMS

Job description

Samsara is seeking a seasoned enablement professional to uplevel Customer Success and Renewals onboarding programs. You will design scalable enablement for remote audiences and collaborate across functions to ensure new hires gain knowledge and confidence to drive exceptional results.

The ideal candidate combines curriculum development skills, cross-functional collaboration, and change management in a fast-paced sales environment.