Remote Enablement Lead - CS & Renewals

Samsara; Austin (TX); On-site; USD 81,000 - 122,000; Full time

Job summary

Samsara is seeking an Enablement professional to accelerate onboarding for Customer Success and Renewals, delivering training to remote audiences and collaborating across functions. The role emphasizes building scalable curricula, cross-functional teamwork, and adapting to fast-paced growth within a public company.

Relocation is not provided, and this is a remote-friendly role open to the US, with some geographic considerations.

Qualifications

• 3–5 years of experience developing, coordinating and facilitating training sessions for audiences of 20+ learners (virtual and/or live).
• Demonstrable experience building educational curriculum that effectively guides learners through their learning journey.
• Excellent written and oral communication skills with the ability to explain technical concepts clearly.
• Experience implementing modern learning theories and methodologies.
• Works well under pressure in a fast-paced, high-exception environment.

Responsibilities

• Partner with front-line managers and Directors to uplevel existing Customer Success and Implementations Enablement programs.
• Design an ongoing enablement program that is scalable, engaging for remote audiences and informed by industry best practices.
• Build multi-model training content including eLearning, virtual workshops, AI-led activities.
• Continuously improve training content with data-driven insights, learner feedback and alignment to internal product and process changes.
• Champion, role model, and embed Samsara’s cultural principles as we scale globally and across new offices.

Skills

Curriculum design

Virtual and in-person training

Clear communication

Learning theory application

LMS/CMS management

Global/multilingual outreach

Job description

Samsara is seeking an Enablement professional to accelerate onboarding for Customer Success and Renewals, delivering training to remote audiences and collaborating across functions. The role emphasizes building scalable curricula, cross-functional teamwork, and adapting to fast-paced growth within a public company.

Relocation is not provided, and this is a remote-friendly role open to the US, with some geographic considerations.