Remote Enablement Architect for Customer Success & Renewals

NextGenEnergyJobs; Northern (KY); Hybrid; USD 81,000 - 122,000; Full time

Benefits offered by this job

Flexible remote model

Professional development stipend

Health benefits

Parental leave

Job summary

Samsara is seeking a seasoned enablement professional to elevate Customer Success and Renewals onboarding. This remote role supports US candidates, collaborates with managers and Directors, and builds multi-model training content for virtual and in-person delivery.

You will drive continuous content improvement, align with product and process changes, and promote Samsara's culture across a growing global team. Relocation is not provided, but a flexible remote model supports nationwide teams.

Qualifications

• 3-5 years of experience developing, coordinating and facilitating training sessions for audiences of 20+ learners (virtual and/or live)
• Demonstrable experience building educational curriculum that effectively guides learners through their learning journey
• Excellent written and oral communication skills with the ability to explain technical concepts using clear and concise language
• Experience implementing modern learning theories and methodologies
• Works well under pressure in a fast paced, high exception environment
• Multi-lingual and/or has worked with global audiences
• Has a background in CS, Professional Services, Account Management, Operations, or Program Management
• Excels in an autonomous working environment
• Manages LMS & CMS platforms

Responsibilities

• Architect and deliver onboarding and enablement programs for Customer Success and Renewals
• Build training content for in-person and virtual audiences and align with product/process changes
• Collaborate with front-line managers and Directors to elevate enablement programs
• Design scalable, engaging programs for remote audiences and measure impact
• Champion Samsara’s cultural principles in scalable global operations

Job description

Samsara is seeking a seasoned enablement professional to elevate Customer Success and Renewals onboarding. This remote role supports US candidates, collaborates with managers and Directors, and builds multi-model training content for virtual and in-person delivery.

You will drive continuous content improvement, align with product and process changes, and promote Samsara's culture across a growing global team. Relocation is not provided, but a flexible remote model supports nationwide teams.