Senior Enablement Specialist

NextGenEnergyJobs; Northern (KY); Hybrid; USD 81,000 - 122,000; Full time

Benefits offered by this job

Flexible remote model

Professional development stipend

Health benefits

Parental leave

Job summary

Samsara is seeking a seasoned enablement professional to elevate Customer Success and Renewals onboarding. This remote role supports US candidates, collaborates with managers and Directors, and builds multi-model training content for virtual and in-person delivery.

You will drive continuous content improvement, align with product and process changes, and promote Samsara's culture across a growing global team. Relocation is not provided, but a flexible remote model supports nationwide teams.

Qualifications

• 3-5 years of experience developing, coordinating and facilitating training sessions for audiences of 20+ learners (virtual and/or live)
• Demonstrable experience building educational curriculum that effectively guides learners through their learning journey
• Excellent written and oral communication skills with the ability to explain technical concepts using clear and concise language
• Experience implementing modern learning theories and methodologies
• Works well under pressure in a fast paced, high exception environment
• Multi-lingual and/or has worked with global audiences
• Has a background in CS, Professional Services, Account Management, Operations, or Program Management
• Excels in an autonomous working environment
• Manages LMS & CMS platforms

Responsibilities

• Architect and deliver onboarding and enablement programs for Customer Success and Renewals
• Build training content for in-person and virtual audiences and align with product/process changes
• Collaborate with front-line managers and Directors to elevate enablement programs
• Design scalable, engaging programs for remote audiences and measure impact
• Champion Samsara’s cultural principles in scalable global operations

Job description

At Samsara, we embrace a flexible working model that caters to the diverse needs of our teams.

Key Responsibilities

• The Samsara sales team continues to grow at an astonishing rate and we need a seasoned enablement professional who can uplevel our Customer Success and Renewals onboarding programs. This high-impact role will be instrumental in accelerating time to productivity by ensuring every new hire has the knowledge, skills, and confidence they need to deliver exceptional results.
• The ideal candidate will have a demonstrated skill set for building training for in-person and virtual audiences, a track record of cross-functional collaboration, and talent for change management within a fast-paced Sales environment.
• Relocation assistance will not be provided for this role.
• This is a remote position open to candidates residing in the US except the San Francisco Bay Metro Area, NYC Metro Area, and Washington, D.C. Metro Area.
• Partner with front-line managers and Directors to uplevel existing Customer Success and Implementations Enablement programs.
• Design an ongoing enablement program that is scalable, engaging for remote audiences and informed by industry best practices.
• Build multi-model training content including eLearning, virtual workshops, AI-led activities.
• Continuously improve training content with data-driven insights, learner feedback and alignment to internal product and process changes
• Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices

Requirements

• 3-5 years of experience developing, coordinating and facilitating training sessions for audiences of 20+ learners (virtual and/or live)
• Demonstrable experience building educational curriculum that effectively guides learners through their learning journey.
• Excellent written and oral communication skills with the ability to explain technical concepts using clear and concise language.
• Experience implementing modern learning theories and methodologies.
• Works well under pressure in a fast paced, high exception environment.
• Multi-lingual and/or has worked with global audiences
• Has a background in CS, Professional Services, Account Management, Operations, or Program Management
• Excels in an autonomous working environment
• Manages or has managed LMS & CMS platforms
• The range of annual base salary for full-time employees for this position is below. Please note that base pay offered may vary depending on factors including your city of residence, job-related knowledge, skills, and experience. Learn more about our total rewards and benefits below.
• $80,622.50
• —
• $121,950 USD
• At Samsara, we build for the people who keep the global economy moving. We want owners, not passengers, which is why our rewards are designed to fuel high-impact builders. Our compensation program delivers above-market total compensation through a combination of base salary, performance-based bonus/variable pay, and equity (for eligible roles) in a high-growth public company. We meaningfully differentiate pay for our top performers, who have the opportunity to earn above-market compensation that can outpace the broader market over time.
• Beyond compensation, we provide the foundations that enable long-term success: a flexible, employee-led remote model, a professional development stipend, comprehensive health and parental leave plans, and more. If you’re ready to build for the long term and own the outcome, your journey starts here.