Senior Dynamics Developer — Remote, AI, Call Center

Govcio LLC; Oregon; Hybrid; USD 135,000 - 175,000; Full time

Job summary

GovCIO is seeking an experienced Senior CRM developer to support Microsoft Dynamics CRM and customer portal in a fully remote role within the United States. You will extend functionality, integrate AI features, and work in an Agile Scrum environment.

You will mentor peers, collaborate with functional and testing teams, and lead implementations of Call Center, IVR, and other Dynamics modules. A PBGC Public Trust clearance is required.

Qualifications

• Bachelor's degree with 12+ years of CRM/ERP experience.
• Proven Dynamics 365 Power Platform/Portals implementation experience.
• Strong C#, .NET, JavaScript and FetchXML skills.

Responsibilities

• Develop and enhance Microsoft Dynamics CRM, portal, and related customer services.
• Lead and mentor developers in an Agile Scrum team.
• Integrate Copilot Studio, IVR, and modern tools into the CRM ecosystem.

Skills

Power Platform & Portals

Dynamics implementation

C#, .NET, JavaScript

FetchXML

SDLC documentation

Agile Scrum

PBGC Public Trust clearance

Education

Bachelor's degree

Tools

GitHub

Deployment pipelines

Azure DevOps

Azure certifications

Job description

GovCIO is seeking an experienced Senior CRM developer to support Microsoft Dynamics CRM and customer portal in a fully remote role within the United States. You will extend functionality, integrate AI features, and work in an Agile Scrum environment.

You will mentor peers, collaborate with functional and testing teams, and lead implementations of Call Center, IVR, and other Dynamics modules. A PBGC Public Trust clearance is required.