Senior Document Production Specialist - Evening Shift

RRD Company; Columbus (OH); On-site; USD 37,000 - 51,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

401(k) with company match

Life insurance

Parental leave

Adoption assistance

Tuition assistance

Employer/partner discounts

Job summary

Williams Lea by RRD is seeking a Senior Document Production Associate to provide word processing and document production services for clients. This role operates Monday–Friday, 3pm–12am, with duties spanning production, editing, proofreading, and workflow coordination to ensure client satisfaction.

You will utilize MS Office and other editing tools, handle confidential documents, and support junior staff while meeting strict deadlines in a fast-paced environment.

Qualifications

• High school diploma or equivalent; higher education preferred.
• Minimum 3 years’ experience in legal, banking, or large corporate environments.
• Document production and word processing experience preferred.
• Advanced MS Office skills (Word, Excel, PowerPoint) with strong keyboarding.
• Familiarity with editing and creating documents using various software.
• Knowledge of a legal timekeeping or job tracking system preferred.
• Ability to work in a fast-paced team environment and meet deadlines.
• Strong attention to detail with accuracy and quality.

Responsibilities

• Perform document production work according to established policies and procedures.
• Thoroughly assess job requests and identify the correct process to produce documents.
• Edit, proofread, convert, create, transcribe, or complete production requests to client satisfaction.
• Demonstrate intermediate to advanced use of equipment, software, and hardware.
• Coordinate document production services and workflow within the team.
• Troubleshoot more complex software or hardware problems.
• Meet contracted deadlines for accepting, completing, and delivering work.
• Communicate with peers, supervisor or client on deadlines and issues.
• Handle sensitive and confidential documents and information.
• Perform quality assurance on others’ work and train junior staff.
• Interact with clients in person, over the phone or electronically.

Skills

Communication

Typing

Attention to detail

MS Office

Education

High school diploma

Tools

MS Office

Document editing software

Job description

Williams Lea by RRD is seeking a Senior Document Production Associate to provide word processing and document production services for clients. This role operates Monday–Friday, 3pm–12am, with duties spanning production, editing, proofreading, and workflow coordination to ensure client satisfaction.

You will utilize MS Office and other editing tools, handle confidential documents, and support junior staff while meeting strict deadlines in a fast-paced environment.