Senior Document Production Specialist (Evening)

RR Donnelley; Columbus (OH); On-site; USD 37,000 - 51,000; Full time

Benefits offered by this job

Medical, dental, vision coverage

401(k) with company match

Paid time off

Job summary

Williams Lea by RRD in Columbus, OH is seeking a Senior Document Production Associate to provide word processing and document production services for clients. The role supports law firms and corporate clients with high-volume print and digital communications.

Monday–Friday, 3pm–12am. You will perform production tasks, assess requests, edit and proofread, and ensure deadlines while maintaining client confidentiality and quality.

Qualifications

• High school diploma or equivalent required; higher education preferred or equivalent work experience.
• Minimum 3 years’ experience preferably in a legal, banking or large corporate environment.
• Document production, word processing experience preferred.
• Advanced skill in MS Office software; strong keyboarding and typing skills.
• Adept with other software programs for editing and/or creating documents.
• Knowledge of a legal timekeeping or job tracking system is preferred.
• Ability to work in a fast-paced, team environment, independently and collaboratively.
• Strong attention to detail with good organizational skills and emphasis on accuracy.
• Ability to handle sensitive and/or confidential documents and information.
• Ability to troubleshoot complex tasks; know when to escalate.

Responsibilities

• Perform document production work according to established policies and procedures.
• Assess job requests and identify the correct process to produce documents and ensure completion.
• Edit, proofread, convert, create, transcribe or complete document production requests to client satisfaction.
• Demonstrate intermediate to advanced use of equipment/software and hardware.
• Coordinate document production services, preparation, intake, and workflow within the team.
• Troubleshoot more complex software or hardware problems.
• Meet contracted deadlines for accepting, completing, and delivering work.
• Communicate with peers, supervisor or client on job or deadline issues.
• Train more junior staff members; support peer teams as needed.

Skills

Attention to detail

Typing speed

Communication skills

Independent judgment

Education

High School Diploma or equivalent

Tools

MS Office (Word, Excel, PowerPoint)

Job description

Williams Lea by RRD in Columbus, OH is seeking a Senior Document Production Associate to provide word processing and document production services for clients. The role supports law firms and corporate clients with high-volume print and digital communications.

Monday–Friday, 3pm–12am. You will perform production tasks, assess requests, edit and proofread, and ensure deadlines while maintaining client confidentiality and quality.