Senior Document Production & Proofing Specialist

RR Donnelley; West Virginia; On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Paid time off

401(k) with company match

Life insurance and other voluntary ins

Job summary

Williams Lea by RRD is seeking a Senior Document Production Associate to provide word processing and document production services for clients. The role emphasizes independent judgment, adherence to policies, and timely delivery of high‑quality documents.

The position requires strong MS Office skills, attention to detail, and experience in a fast-paced environment. Typical hours are Sunday-Thursday, 8am–5pm, with competitive benefits and opportunities for professional growth.

Qualifications

• High school diploma or equivalent required; higher education preferred
• 3+ years in document production, admin, or legal/banking environments preferred
• Advanced MS Office skills (Word, Excel, PowerPoint) and strong typing abilities
• Ability to work in fast-paced teams and meet deadlines

Responsibilities

• Perform document production work according to policies and procedures
• Assess job requests and identify correct production processes
• Edit, proofread, convert, create, transcribe or complete requests to client satisfaction
• Coordinate document production services within the team and with clients
• Troubleshoot more complex software/hardware issues
• Meet contracted deadlines and communicate status to supervisor or client
• Train junior staff and assist peer teams as needed

Skills

MS Office proficiency

typing speed

communication skills

customer service

attention to detail

Education

High school diploma or equivalent

Tools

MS Word

MS Excel

MS PowerPoint

legal timekeeping system

Job description

Williams Lea by RRD is seeking a Senior Document Production Associate to provide word processing and document production services for clients. The role emphasizes independent judgment, adherence to policies, and timely delivery of high‑quality documents.

The position requires strong MS Office skills, attention to detail, and experience in a fast-paced environment. Typical hours are Sunday-Thursday, 8am–5pm, with competitive benefits and opportunities for professional growth.