Senior Dock Operations Leader

DSV Road GmbH; Clarksville (TN); On-site; USD 65,000 - 90,000; Full time

Job summary

DSV is seeking an Operations Supervisor II to lead warehouse operations, manage labor, space, and equipment, and partner with the Operations Manager. The role focuses on driving performance, safety, and cost objectives while mentoring Supervisors and ensuring policy compliance.

Ideal candidates have 5+ years in logistics with supervisory experience, strong leadership, and proficiency in MS Office, RF scanners, and WMS. Flexibility for nights/weekends is required.

Qualifications

• Must have a High school diploma or GED.
• Minimum 5 years’ experience in a logistics, distribution, or relevant environment
• Minimum 3 years of supervisory experience
• Demonstrated experience leading complex operations, multiple teams, or shifts
• Preferred: Advanced MHE knowledge and certifications
• Satisfactory completion of a forklift training program

Responsibilities

• Conduct staff meetings to review daily and weekly work activities, plan workload, and support continuous improvement.
• Keeps management and client representatives informed of operational issues that may impact service, safety, or cost.
• Leads and oversees larger, multi-shift, or higher-complexity operations within the facility.
• Provides coaching, mentoring, and guidance to Supervisors and lead team members.
• Partners closely with Operations Management to support operational planning, staffing strategies, and workload forecasting.
• Proactively identifies operational risks, trends, and improvement opportunities and develops action plans.
• Ensures consistent execution of SOPs, safety standards, and quality requirements across teams.
• Drives achievement of productivity, service, safety, and financial KPIs.
• Supports cost control initiatives and leads continuous improvement projects.
• Acts as a primary escalation point for complex employee relations, performance, or operational issues.
• Participates in workforce planning, succession planning, and talent development activities.
• Supports implementation of new processes, systems, or client requirements.
• Communicate effectively with senior leadership and client representatives on operational performance and risks.
• Reviews operational data and metrics to guide decision-making.
• Supports audits, compliance reviews, and corrective action plans.
• Assists in physical operations as needed to ensure service continuity

Skills

Staff leadership

People leadership

Communication

Analytical mindset

Planning

Flexibility

Education

High school diploma or GED

Tools

Microsoft Office (Excel, Word, PowerPoint)

RF Scanners

WMS functions

Job description

DSV is seeking an Operations Supervisor II to lead warehouse operations, manage labor, space, and equipment, and partner with the Operations Manager. The role focuses on driving performance, safety, and cost objectives while mentoring Supervisors and ensuring policy compliance.

Ideal candidates have 5+ years in logistics with supervisory experience, strong leadership, and proficiency in MS Office, RF scanners, and WMS. Flexibility for nights/weekends is required.